02-08-2013 05:42 AM - edited 03-04-2019 06:58 PM
Hi,
I am having a problem with a Cisco 887M-K9 which keep dropping it sync.
I have tried 2 diffrent locations and both time it dropped sync after 15 or minutes where other routers are working fine.
Please find below my config as well as the logs when the sync stops.
Any hints would be greatly appreciated...
!
version 15.0
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec localtime
service password-encryption
service internal
!
hostname router.exemple.com.au
!
boot-start-marker
boot-end-marker
!
logging buffered 65535
logging console informational
enable secret 5 $1$5yTL$G6rn01q5Dxjg.FaGkXvK2.
!
no aaa new-model
memory-size iomem 10
clock timezone Brisban 10
ip source-route
!
!
!
!
ip cef
no ip bootp server
no ip domain lookup
ip domain name internode.on.net
ip name-server 192.231.203.3
ip name-server 192.231.203.132
ip inspect WAAS flush-timeout 10
no ipv6 cef
!
!
license udi pid CISCO887M-K9 sn FTX1608840Y
!
!
archive
log config
hidekeys
username admin password 7 1212121E1E070D
!
!
ip ssh time-out 90
ip ssh authentication-retries 2
!
!
!
bridge irb
!
!
!
!
interface BRI0
no ip address
encapsulation hdlc
shutdown
isdn termination multidrop
!
interface ATM0
description --- Optus ADSL ---
no ip address
no atm ilmi-keepalive
no dsl bitswap
pvc 8/35
tx-ring-limit 3
encapsulation aal5snap
protocol ppp dialer
dialer pool-member 1
!
!
interface FastEthernet0
!
interface FastEthernet1
!
interface FastEthernet2
!
interface FastEthernet3
!
interface Vlan1
description --- Ethernet LAN ---
no ip address
ip helper-address 172.16.17.15
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1420
bridge-group 1
bridge-group 1 spanning-disabled
!
interface Dialer0
description --- Optus ADSL <SNBSID> ---
ip address negotiated
ip mtu 1460
ip nat outside
ip virtual-reassembly
encapsulation ppp
ip tcp adjust-mss 1420
dialer pool 1
ppp chap hostname exemple@internode.on.net
ppp chap password 7 044A5D08082718191908
no cdp enable
!
interface BVI1
ip address 172.16.17.1 255.255.255.0
ip nat inside
ip virtual-reassembly
!
ip forward-protocol nd
ip http server
ip http port 8090
ip http access-class 50
ip http authentication local
no ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
!
ip dns server
ip nat translation syn-timeout 5
ip nat translation dns-timeout 3
ip nat inside source list 100 interface Dialer0 overload
ip nat inside source list NAT interface Dialer0 overload
ip nat inside source static tcp 172.6.17.15 8800 interface Dialer0 8800
ip nat inside source static tcp 172.6.17.15 8008 interface Dialer0 8008
ip nat inside source static tcp 172.6.17.15 143 interface Dialer0 143
ip nat inside source static tcp 172.6.17.15 25 interface Dialer0 25
ip nat inside source static udp 172.6.17.15 25 interface Dialer0 25
ip nat inside source static tcp 172.6.17.15 110 interface Dialer0 110
ip nat inside source static udp 172.6.17.15 110 interface Dialer0 110
ip nat inside source static tcp 172.6.17.15 465 interface Dialer0 465
ip nat inside source static udp 172.6.17.15 465 interface Dialer0 465
ip nat inside source static tcp 172.6.17.15 443 interface Dialer0 443
ip nat inside source static udp 172.6.17.15 1701 interface Dialer0 1701
ip nat inside source static tcp 172.6.17.15 311 interface Dialer0 311
ip nat inside source static tcp 172.6.17.15 993 interface Dialer0 993
ip nat inside source static udp 172.6.17.15 500 interface Dialer0 500
ip nat inside source static udp 172.6.17.15 4500 interface Dialer0 4500
ip nat inside source static udp 172.6.17.15 5060 interface Dialer0 5060
ip nat inside source static udp 172.6.17.15 5190 interface Dialer0 5190
ip nat inside source static tcp 172.6.17.15 5190 interface Dialer0 5190
ip nat inside source static tcp 172.6.17.15 5220 interface Dialer0 5220
ip nat inside source static tcp 172.6.17.15 5222 interface Dialer0 5222
ip nat inside source static tcp 172.6.17.15 5223 interface Dialer0 5223
ip nat inside source static udp 172.6.17.15 5297 interface Dialer0 5297
ip nat inside source static udp 172.6.17.15 5298 interface Dialer0 5298
ip nat inside source static tcp 172.6.17.15 5298 interface Dialer0 5298
ip nat inside source static udp 172.6.17.15 5353 interface Dialer0 5353
ip nat inside source static udp 172.6.17.15 5678 interface Dialer0 5678
ip nat inside source static udp 172.6.17.15 16384 interface Dialer0 16384
ip nat inside source static udp 172.6.17.15 16385 interface Dialer0 16385
ip nat inside source static udp 172.6.17.15 16386 interface Dialer0 16386
ip nat inside source static udp 172.6.17.15 16387 interface Dialer0 16387
ip nat inside source static udp 172.6.17.15 16388 interface Dialer0 16388
ip nat inside source static udp 172.6.17.15 16389 interface Dialer0 16389
ip route 0.0.0.0 0.0.0.0 Dialer0
!
ip access-list extended NAT
permit ip 172.16.17.0 0.0.0.255 any
!
access-list 1 permit 172.16.17.0 0.0.0.255
access-list 23 permit 172.16.17.0 0.0.0.255
no cdp run
!
!
!
!
!
control-plane
!
bridge 1 route ip
banner exec ^CC
% Password expiration warning.
-----------------------------------------------------------------------
Cisco Configuration Professional (Cisco CP) is installed on this device
and it provides the default username "cisco" for one-time use. If you have
already used the username "cisco" to login to the router and your IOS image
supports the "one-time" user option, then this username has already expired.
You will not be able to login to the router with this username after you exit
this session.
It is strongly suggested that you create a new username with a privilege level
of 15 using the following command.
username <myuser> privilege 15 secret 0 <mypassword>
Replace <myuser> and <mypassword> with the username and password you
want to use.
line con 0
login local
no modem enable
line aux 0
line vty 0 4
access-class 23 in
privilege level 15
login local
transport input telnet ssh
!
scheduler max-task-time 5000
sntp server 211.29.152.116
end
Logs
Feb 8 19:26:59.323: %SYS-5-CONFIG_I: Configured from console by admin on console
Feb 8 19:40:03.063: %SYS-5-CONFIG_I: Configured from console by admin on console
Feb 8 19:58:34.839: %LINK-3-UPDOWN: Interface Virtual-Access2, changed state to down
Feb 8 19:58:34.839: %DIALER-6-UNBIND: Interface Vi2 unbound from profile Di0
Feb 8 09:58:34.839: Vi2 PPP: Sending cstate DOWN notification
Feb 8 09:58:34.847: Di0 IPCP: Remove route to 150.101.180.143
Feb 8 09:58:34.847: Vi2 PPP: Processing CstateDown message
Feb 8 09:58:34.847: Vi2 PPP DISC: Lower Layer disconnected
Feb 8 09:58:34.847: Vi2 IPCP: Event[DOWN] State[Open to Starting]
Feb 8 09:58:34.847: Vi2 IPCP: Event[CLOSE] State[Starting to Initial]
Feb 8 09:58:34.847: Vi2 LCP: O TERMREQ [Open] id 2 len 4
Feb 8 09:58:34.847: Vi2 LCP: Event[CLOSE] State[Open to Closing]
Feb 8 09:58:34.847: Vi2 PPP: Phase is TERMINATING
Feb 8 19:58:34.851: %LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Access2, changed state to down
Feb 8 09:58:34.851: Vi2 LCP: Event[DOWN] State[Closing to Initial]
Feb 8 09:58:34.851: Vi2 PPP: Phase is DOWN
Feb 8 19:58:35.903: %LINK-3-UPDOWN: Interface ATM0, changed state to down
Feb 8 19:58:36.903: %LINEPROTO-5-UPDOWN: Line protocol on Interface ATM0, changed state to down
Feb 8 09:58:49.839: Vi2 DDR: re-enable timeout
Feb 8 19:59:47.319: %LINK-3-UPDOWN: Interface ATM0, changed state to up
Feb 8 19:59:48.319: %LINEPROTO-5-UPDOWN: Line protocol on Interface ATM0, changed state to up
Feb 8 19:59:52.479: %LINK-3-UPDOWN: Interface Virtual-Access2, changed state to up
Feb 8 09:59:52.479: Vi2 DDR: Dialer statechange to up
Feb 8 19:59:52.479: %DIALER-6-BIND: Interface Vi2 bound to profile Di0
Feb 8 09:59:52.479: Vi2 PPP: Sending cstate UP notification
Feb 8 09:59:52.479: Vi2 PPP: Processing CstateUp message
Feb 8 09:59:52.483: PPP: Alloc Context [84EA3CF0]
Feb 8 09:59:52.483: ppp3 PPP: Phase is ESTABLISHING
Feb 8 09:59:52.487: Vi2 PPP: Using dialer call direction
Feb 8 09:59:52.487: Vi2 PPP: Treating connection as a callout
Feb 8 09:59:52.487: Vi2 PPP: Session handle[BF000005] Session id[3]
Feb 8 09:59:52.487: Vi2 LCP: Event[OPEN] State[Initial to Starting]
Feb 8 09:59:52.487: Vi2 PPP: No remote authentication for call-out
Feb 8 09:59:52.487: Vi2 LCP: O CONFREQ [Starting] id 1 len 10
Feb 8 09:59:52.487: Vi2 LCP: MagicNumber 0xCADDA0BC (0x0506CADDA0BC)
Feb 8 09:59:52.487: Vi2 LCP: Event[UP] State[Starting to REQsent]
Feb 8 09:59:52.787: Vi2 LCP: I CONFREQ [REQsent] id 41 len 15
Feb 8 09:59:52.787: Vi2 LCP: AuthProto CHAP (0x0305C22305)
Feb 8 09:59:52.787: Vi2 LCP: MagicNumber 0x12E2B506 (0x050612E2B506)
Feb 8 09:59:52.787: Vi2 LCP: O CONFACK [REQsent] id 41 len 15
Feb 8 09:59:52.787: Vi2 LCP: AuthProto CHAP (0x0305C22305)
Feb 8 09:59:52.787: Vi2 LCP: MagicNumber 0x12E2B506 (0x050612E2B506)
Feb 8 09:59:52.787: Vi2 LCP: Event[Receive ConfReq+] State[REQsent to ACKsent]
Feb 8 09:59:52.791: Vi2 LCP: I CONFACK [ACKsent] id 1 len 10
Feb 8 09:59:52.791: Vi2 LCP: MagicNumber 0xCADDA0BC (0x0506CADDA0BC)
Feb 8 09:59:52.791: Vi2 LCP: Event[Receive ConfAck] State[ACKsent to Open]
Feb 8 09:59:52.799: Vi2 PPP: No authorization without authentication
Feb 8 09:59:52.799: Vi2 PPP: Phase is AUTHENTICATING, by the peer
Feb 8 09:59:52.799: Vi2 LCP: State is Open
Feb 8 09:59:52.827: Vi2 CHAP: I CHALLENGE id 228 len 39 from "qwbk-woolloongabba"
Feb 8 09:59:52.827: Vi2 PPP: Sent CHAP SENDAUTH Request
Feb 8 09:59:52.827: Vi2 PPP: Received SENDAUTH Response FAIL
Feb 8 09:59:52.827: Vi2 CHAP: Using hostname from interface CHAP
Feb 8 09:59:52.827: Vi2 CHAP: Using password from interface CHAP
Feb 8 09:59:52.827: Vi2 CHAP: O RESPONSE id 228 len 47 from "user@internode.on.net"
Feb 8 09:59:53.203: Vi2 LCP: I CONFREQ [Open] id 1 len 19
Feb 8 09:59:53.203: Vi2 LCP: MRU 1492 (0x010405D4)
Feb 8 09:59:53.203: Vi2 LCP: AuthProto CHAP (0x0305C22305)
Feb 8 09:59:53.203: Vi2 LCP: MagicNumber 0xEBF58326 (0x0506EBF58326)
Feb 8 09:59:53.203: Vi2 PPP DISC: PPP Renegotiating
Feb 8 09:59:53.203: Vi2 LCP: Event[LCP Reneg] State[Open to Open]
Feb 8 09:59:53.203: Vi2 LCP: Event[DOWN] State[Open to Starting]
Feb 8 09:59:53.207: Vi2 PPP: Phase is DOWN
Feb 8 09:59:53.207: PPP: Alloc Context [84EA3B40]
Feb 8 09:59:53.211: ppp3 PPP: Phase is ESTABLISHING
Feb 8 09:59:53.211: Vi2 PPP: Using dialer call direction
Feb 8 09:59:53.211: Vi2 PPP: Treating connection as a callout
Feb 8 09:59:53.211: Vi2 PPP: Session handle[51000006] Session id[3]
Feb 8 09:59:53.211: Vi2 LCP: Event[OPEN] State[Initial to Starting]
Feb 8 09:59:53.211: Vi2 PPP: No remote authentication for call-out
Feb 8 09:59:53.211: Vi2 LCP: O CONFREQ [Starting] id 1 len 10
Feb 8 09:59:53.211: Vi2 LCP: MagicNumber 0xCADDA391 (0x0506CADDA391)
Feb 8 09:59:53.211: Vi2 LCP: Event[UP] State[Starting to REQsent]
Feb 8 09:59:53.211: Vi2 LCP: I CONFREQ [REQsent] id 1 len 19
Feb 8 09:59:53.211: Vi2 LCP: MRU 1492 (0x010405D4)
Feb 8 09:59:53.211: Vi2 LCP: AuthProto CHAP (0x0305C22305)
Feb 8 09:59:53.211: Vi2 LCP: MagicNumber 0xEBF58326 (0x0506EBF58326)
Feb 8 09:59:53.211: Vi2 LCP: O CONFNAK [REQsent] id 1 len 8
Feb 8 09:59:53.211: Vi2 LCP: MRU 1500 (0x010405DC)
Feb 8 09:59:53.211: Vi2 LCP: Event[Receive ConfReq-] State[REQsent to REQsent]
Feb 8 09:59:53.247: Vi2 LCP: I CONFACK [REQsent] id 1 len 10
Feb 8 09:59:53.247: Vi2 LCP: MagicNumber 0xCADDA391 (0x0506CADDA391)
02-15-2013 10:42 PM
Update DSL firmware.
02-15-2013 10:44 PM
... and post the output to the command "sh dsl interface".
02-18-2013 02:46 AM
Tks very much for your suggestions.
Here is sh dsl interface
The router is not currently running as it drops too often to be running in production.
ATM0
Alcatel 20190 chipset information
Line has not yet been activated.
Modem Status: Down (DMTDSL_DO_OPEN)
DSL Mode: Unknown
Interrupts: 16476 (0 spurious)
PHY Access Err: 0
Activations: 0
LED Status: ON
LED On Time: 100
LED Off Time: 100
Init FW: init_AMR-4.0.015_no_bist.bin
Operation FW: AMR-4.0.015.bin
FW Source: embedded
02-18-2013 02:51 AM
Errrr ... The stuff you posted are not interesting. You left out the "juicy" bit.
02-18-2013 03:47 AM
That's all I have at the minute. Probably because it is no live.
I am trying to update the IOS to 15.2.4.
Trying to back up to tftp my current flash.
cnsrouter.test.lan#show flash
-#- --length-- -----date/time------ path
1 28518884 Mar 01 1984 00:01:00 c880data-universalk9-mz.150-1.M7.bin
2 3331 Feb 23 2012 13:21:28 cpconfig-8xx.cfg
3 3000320 Feb 23 2012 13:21:48 cpexpress.tar
4 1038 Feb 23 2012 13:21:58 home.shtml
5 122880 Feb 23 2012 13:22:06 home.tar
6 1697952 Feb 23 2012 13:22:24 securedesktop-ios-3.1.1.45-k9.pkg
7 415956 Feb 23 2012 13:22:38 sslclient-win-1.1.4.176.pkg
8 28518884 Feb 18 2013 11:43:04 ios
66551808 bytes available (62291968 bytes used)
cnsrouter.test.lan#copy flash: tftp:
Source filename [{c880data-universalk9-mz.150-1.M7.bin}]?
Address or name of remote host []? 172.16.17.53
Destination filename [{c880data-universalk9-mz.150-1.M7.bin}]? ios
%Error opening flash:{c880data-universalk9-mz.150-1.M7.bin} (Illegal file character)
Driving me insane...
02-18-2013 04:04 AM
router.exemple.com.au#sh dsl interface
ATM0
Alcatel 20190 chipset information
ATU-R (DS) ATU-C (US)
Modem Status: Showtime (DMTDSL_SHOWTIME)
DSL Mode: ITU G.992.5 (ADSL2+) Annex A
ITU STD NUM: 0x03 0x2
Chip Vendor ID: 'STMI' 'BDCM'
Chip Vendor Specific: 0x0000 0x918F
Chip Vendor Country: 0x0F 0xB5
Modem Vendor ID: 'CSCO' ' '
Modem Vendor Specific: 0x0000 0x0000
Modem Vendor Country: 0xB5 0x00
Serial Number Near: FTX1608840 887M-K9
Serial Number Far:
MoChip ID: C196 (3) capability-enabled
DFE BOM: DFE3.0 Annex M (3)
Capacity Used: 100% 100%
Noise Margin: 6.5 dB 6.0 dB
Output Power: 17.0 dBm 12.0 dBm
Attenuation: 55.5 dB 36.0 dB
FEC ES Errors: 3 165594
ES Errors: 1 24791
SES Errors: 1 11
LOSES Errors: 1 0
UES Errors: 0 40009
Defect Status: None None
Last Fail Code: None
Watchdog Counter: 0x99
Watchdog Resets: 0
Selftest Result: 0x00
Subfunction: 0x00
Interrupts: 271889 (0 spurious)
PHY Access Err: 0
Activations: 1
LED Status: ON
LED On Time: 100
LED Off Time: 100
Init FW: init_AMR-4.0.015_no_bist.bin
Operation FW: AMR-4.0.015.bin
FW Source: embedded
FW Version: 4.0.15
DS Channel1 DS Channel0 US Channel1 US Channel0
Speed (kbps): 0 4502 0 936
Cells: 0 76328 0 144069
Reed-Solomon EC: 0 7 0 796345
CRC Errors: 0 0 0 30031
Header Errors: 0 0 0 29580
Total BER: 0E-0 20224E-0
Leakage Average BER: 0E-0 20224E-0
Interleave Delay: 0 37 0 7
ATU-R (DS) ATU-C (US)
Bitswap: enabled enabled
Bitswap success: 0 0
Bitswap failure: 0 0
LOM Monitoring : Disabled
DMT Bits Per Bin
000: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
010: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
020: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
030: 0 0 2 0 0 0 7 0 0 0 0 0 0 0 0 0
040: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
050: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
060: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
070: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
080: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
090: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
0A0: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
0B0: 0 0 2 0 0 0 7 0 0 0 0 0 0 0 0 0
0C0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0D0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0E0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0F0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
100: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
110: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
120: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
130: 0 0 2 0 0 0 7 0 0 0 0 0 0 0 0 0
140: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
150: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
160: 0 0 0 0 0 0 3 0 0 0 3 0 0 0 3 0
170: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
180: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
190: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
1A0: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
1B0: 0 0 2 0 0 0 7 0 0 0 0 0 0 0 0 0
1C0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
1D0: 0 0 4 5 0 0 4 5 0 0 4 5 0 0 4 5
1E0: 0 0 4 5 0 0 4 5 0 0 4 5 0 0 4 5
1F0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
02-18-2013 02:09 PM
Noise Margin: 6.5 dB 6.0 dB
Attenuation: 55.5 dB 36.0 dB
Talk to your provider and give them this output.
It's an ISP layer 1 issue.
02-18-2013 02:55 PM
Tks very much for taking the time leolaohoo.
The attenuation is definitealy very high since I'm at the end of the line.
But the router has been test on 2 different ADSL lines and both failed while 2 other cisco routers have had no problems at all.
I have upgraded the DSL firmware and I haven't had a single disconnection since last night.
Looks like the problem is solved.
Tks very much for providing me with your insight.
Tks
Ben
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