Cisco 887VA Error Messages

[DON BROWN]

 

 DON BROWN 

‎10-11-2020 10:55 PM

Edited On: ‎10-11-2020 ‎10:55 PM

The 887VA router is generating many of the following error.

We have tried 2 different 887VA routers and multiple IOS versions and all are getting this type of error.

We currently have IPS Version Version 15.7(3)M7

Any suggestions would be appreciated

-Traceback= 81637D94z 8004E028z 8068F564z 80676850z
000416: Oct 12 11:03:46.821 AEST: %SYS-2-MALLOCFAIL: Memory allocation of 20000 bytes failed from 0x8486085C, alignment 0
Pool: Processor Free: 93188 Cause: Memory fragmentation
Alternate Pool: I/O Free: 52080 Cause: Memory fragmentation
-Process= "ADJ resolve process", ipl= 0, pid= 219
-Traceback= 81637D94z 8484B5A0z 8485223Cz 84860860z 80F711ACz 80F725ECz 80F6EA88z 81E29AF0z 81E29B88z 81E2C510z 81E2C8E0z 81E2CEA8z 81E2D0D0z 81E2E114z 81AAD04Cz 81AFADC0z
000417: Oct 12 11:04:17.234 AEST: %SYS-2-MALLOCFAIL: Memory allocation of 20000 bytes failed from 0x8486085C, alignment 0
Pool: Processor Free: 93000 Cause: Memory fragmentation
Alternate Pool: I/O Free: 52080 Cause: Memory fragmentation
-Process= "ADJ resolve process", ipl= 0, pid= 219
-Traceback= 81637D94z 8484B5A0z 8485223Cz 84860860z 80F711ACz 80F725ECz 80F6EA88z 81E29AF0z 81E29B88z 81E2C510z 81E2C8E0z 81E2CEA8z 81E2D0D0z 81E2E114z 81AAD04Cz 81AFADC0z
000418: Oct 12 11:04:42.471 AEST: %LICENSE-2-VLS_ERROR: 'VLSnotifyBirthAndExpiryEvents' failed with an error - rc = 25 - 'Error[25]: Could not understand the message received from license server on host "no-net".
Client-server version mismatch?

• Data Classification:
• Cisco Public

[DON BROWN]

The 887VA router is generating many of the following error.

We have tried 2 different 887VA routers and multiple IOS versions and all are getting this type of error.

We currently have IPS Version Version 15.7(3)M7

Any suggestions would be appreciated

-Traceback= 81637D94z 8004E028z 8068F564z 80676850z
000416: Oct 12 11:03:46.821 AEST: %SYS-2-MALLOCFAIL: Memory allocation of 20000 bytes failed from 0x8486085C, alignment 0
Pool: Processor Free: 93188 Cause: Memory fragmentation
Alternate Pool: I/O Free: 52080 Cause: Memory fragmentation
-Process= "ADJ resolve process", ipl= 0, pid= 219
-Traceback= 81637D94z 8484B5A0z 8485223Cz 84860860z 80F711ACz 80F725ECz 80F6EA88z 81E29AF0z 81E29B88z 81E2C510z 81E2C8E0z 81E2CEA8z 81E2D0D0z 81E2E114z 81AAD04Cz 81AFADC0z
000417: Oct 12 11:04:17.234 AEST: %SYS-2-MALLOCFAIL: Memory allocation of 20000 bytes failed from 0x8486085C, alignment 0
Pool: Processor Free: 93000 Cause: Memory fragmentation
Alternate Pool: I/O Free: 52080 Cause: Memory fragmentation
-Process= "ADJ resolve process", ipl= 0, pid= 219
-Traceback= 81637D94z 8484B5A0z 8485223Cz 84860860z 80F711ACz 80F725ECz 80F6EA88z 81E29AF0z 81E29B88z 81E2C510z 81E2C8E0z 81E2CEA8z 81E2D0D0z 81E2E114z 81AAD04Cz 81AFADC0z
000418: Oct 12 11:04:42.471 AEST: %LICENSE-2-VLS_ERROR: 'VLSnotifyBirthAndExpiryEvents' failed with an error - rc = 25 - 'Error[25]: Could not understand the message received from license server on host "no-net".
Client-server version mismatch?

[Aref Alsouqi]

Are you meeting the minimum requirements of memory on those routers? if so, I think it might be a software bug, but not sure if that would be the case with all releases you tried. I would read the release notes to check if there are any known reported bugs, if not, I would raise a TAC to investigate further.

[DON BROWN]

Routers are out of support window otherwise I would open a TAC case.

[Aref Alsouqi]

Is the minimum memory requirements for the installed IOS is met?

[DON BROWN]

I believe the memory is suitable.

This is a small site with less than 10 users and one tunnel configured on the router.

Sh hardware indicates the following memory

Cisco 887VA (MPC8300) processor (revision 1.0) with 236544K/25600K bytes of memory.

How would I verify if this is a lack of memory causing the issue ?