CISCO 887VA Lan Ports not working

[GEORGE POLYZOS]

                   Hi

I have a problem and I dont know much on Cisco Products

The router is Cisco 887 VA

When it starts the Leds Ok AND  Fe lan are blinkng then are always on .After  10 seconds lan led is off a and  pc shows  cable is unplugged

I tried  all ports and  same thing happened .I tried with different ethernet cord  but the problem persists

I installed Cisco Configuration Professional and it hangs on Retrieving  Port

Can you help me please ?

Thank you very much

[blau grana]

Hello George,

Can you connect to cisco via console cable and chceck port status and log to see what is wrong?

Maybe only one solution will be RMA.

#show interface status

#show interface

#show log

Best Regards

Please rate all helpful posts and close solved questions

[GEORGE POLYZOS]

Finally I fix it .It was a problem with my UPS .Thank you VERY MUCH for your help