Cisco ISR4321 can't boot

[Outputtt]

Hello,

Please help me please.

I have cisco isr 4321/k9 with error:

Initializing Hardware ...

Checking for PCIe device presence...%ERROR: Critical device not found on 00:02.00
%WARNING: Resetting...
Initializing Hardware ...

Checking for PCIe device presence...%ERROR: Critical device not found on 00:02.00
%WARNING: Resetting...
Initializing Hardware ...

Checking for PCIe device presence...%ERROR: Critical device not found on 00:02.00
%WARNING: Resetting...
Initializing Hardware ...

Checking for PCIe device presence...%ERROR: Critical device not found on 00:02.00
%WARNING: Resetting...

How can I solve this please ?

[Georg Pauwen]

Hello,

most likely, your device has a hartdware failure, which requires an RMA (send it back and ask for a replacement).

Have a look at the thread below:

https://community.cisco.com/t5/ip-telephony-and-phones/cisco-4321-boot-error-checking-for-pcie-device-presence-error/td-p/3323349

[Outputtt]

Can I know where the hardware error is on the motherboard to have a replacement?

Any hardware code?

[Leo Laohoo]

FN - 64253 - ISR4331, ISR4321, ISR4351 and UCS-E120 Might Fail After 18 Months or Longer Due to Clock Signal Component Failure