Cisco router 1921 is not booting after reload.

Pear11 · ‎12-27-2018

Hi All,

I have 1921 ISR router, its sometimes rebooting, we changed the cabling & some times manually rebooting by #reload command

Kindly provide the solution to address the issue. Would appreciate!! Thanks.

PFB booting log:

%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/:c1900-universalk9-mz.SPA.152-1.T1.bin File read failed -- Timed out.

System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2010 by cisco Systems, Inc.

Total memory size = 512 MB
CISCO1921/K9 platform with 524288 Kbytes of main memory
Main memory is configured to 64 bit mode with ECC disabled

Readonly ROMMON initialized
program load complete, entry point: 0x80999000, size: 0x4c4an

IOS Image Load Test
___________________
Digitally Signed Release Software
program load complete, entry point: 0x8100880000, size: 0x4c1e2c789
Self decompressing the image : ######################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################### [OK]

Smart Init is enabled
smart init is sizing iomem
TYPE MEMORY_REQ
HWIC Slot 0 0x00200000
Onboard devices &
buffer pools 0x01E8F000
-----------------------------------------------
TOTAL: 0x0208F000

Rounded IOMEM up to: 36MB.
Using 7 percent iomem. [36MB/512MB]

%SMART_LIC-6-AGENT_READY: Smart Agent for Licensing is initialized
%IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c1900 Next reboot level = ipbasek9 and License = ipbasek9
%IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c1900 Next reboot level = securityk9 and License = securityk9

%PA-3-PA_INIT_FAILED: Performance Agent failed to initialize (Missing Data License)
%VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Initialized
%VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Enabled Installed image archive

% Crashinfo may not be recovered at usbflash0:crashinfo
% This file system device reports an error
%Error opening tftp://255.255.255.255/:c1900-universalk9-mz.SPA.152-1.T1.bin (Timed out)
Retrying...

%Error opening tftp://255.255.255.255/:c1900-universalk9-mz.SPA.152-1.T1.bin (Timed out)
Retrying...

%Error opening tftp://255.255.255.255/:c1900-universalk9-mz.SPA.152-1.T1.bin (Timed out)
%Er
%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin\ File read failed -- Timed out.
ror opening tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin\ (Timed out)
Retrying...

%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin\ File read failed -- Timed out.

%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin File read failed -- Timed out.

%Error opening tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin\ (Timed out)
Retrying...

%Error opening tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin\ (Timed out)
%Error opening tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin (Timed out)
Retrying...

%Error opening tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin
%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin File read failed -- Timed out.
(Timed out)
Retrying...

%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin File read failed -- Timed out.

%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin File read failed -- Timed out.

System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2010 by cisco Systems, Inc.

Total memory size = 512 MB
CISCO1921/K9 platform with 524288 Kbytes of main memory
Main memory is configured to 64 bit mode with ECC disabled

Readonly ROMMON initialized
program load complete, entry point: 0x80903000, size: 0x4c4a0
program load complete, entry point: 0x80903000, size: 0x4c4a0

IOS Image Load Test
___________________
Digitally Signed Release Software
program load complete, entry point: 0x81000000, size: 0x4c1e2c8
Self decompressing the image : ######################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################### [OK]

Smart Init is enabled
smart init is sizing iomem
TYPE MEMORY_REQ
HWIC Slot 0 0x00200000
Onboard devices &
buffer pools 0x01E8F000
-----------------------------------------------
TOTAL: 0x0208F000

Rounded IOMEM up to: 36MB.
Using 7 percent iomem. [36MB/512MB]

%SMART_LIC-6-AGENT_READY: Smart Agent for Licensing is initialized
%IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c1900 Next reboot level = ipbasek9 and License = ipbasek9
%IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c1900 Next reboot level = securityk9 and License = securityk9
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

%PA-3-PA_INIT_FAILED: Performance Agent failed to initialize (Missing Data License)
%VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Initialized
%VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Enabled Installed image archive

%SYS-6-CLOCKUPDATE: System clock has been updated from 05:44:28 UTC Mon NOV 21 2018 to 11:14:28 IST Mon NOV 21 2018, configured from console by console.
Warning: The cli will be deprecated soon
'tacacs-server host x.x.x.x key 7 000000000000000
Please move to 'tacacs server <name>' CLI
Warning: The cli will be deprecated soon
'tacacs-server host x.x.x.x key 7 00000000000000000000
Please move to 'tacacs server <name>' CLI
Warning: The cli will be deprecated soon
'tacacs-server host host x.x.x.x key 7 00000000000000000000
Please move to 'tacacs server <name>' CLI
Warning: The cli will be deprecated soon
'tacacs-server host host x.x.x.x key 7 00000000000000000000
Please move to 'tacacs server <name>' CLI
%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/:c1900-universalk9-mz.SPA.152-1.T1.bin File read failed -- Timed out.

%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/:c1900-universalk9-mz.SPA.152-1.T1.bin File read failed -- Timed out.

% Crashinfo may not be recovered at usbflash0:crashinfo
% This file system device reports an error
%Error opening tftp://255.255.255.255/:c1900-universalk9-mz.SPA.152-1.T1.bin (Timed out)
Retrying...

%Error opening tftp://255.255.255.255/:c1900-universalk9-mz.SPA.152-1.T1.bin (Timed out)
Retrying...

%Error opening tftp://255.255.255.255/:c1900-universalk9-mz.SPA.152-1.T1.bin (Timed out)
%Er
%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin\ File read failed -- Timed out.
ror opening tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin\ (Timed out)
Retrying...

%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin\ File read failed -- Timed out.

%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin\ File read failed -- Timed out.

System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2010 by cisco Systems, Inc.

Total memory size = 512 MB
CISCO1921/K9 platform with 524288 Kbytes of main memory
Main memory is configured to 64 bit mode with ECC disabled

Readonly ROMMON initialized
program load complete, entry point: 0x80903000, size: 0x4c4a0
program load complete, entry point: 0x80903000, size: 0x4c4a0

IOS Image Load Test
___________________
Digitally Signed Release Software
program load complete, entry point: 0x81000000, size: 0x4c1e2c8
Self decompressing the image : ######################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################### [OK]

Smart Init is enabled
smart init is sizing iomem
TYPE MEMORY_REQ
HWIC Slot 0 0x00200000
Onboard devices &
buffer pools 0x01E8F000
-----------------------------------------------
TOTAL: 0x0208F000

Rounded IOMEM up to: 36MB.
Using 7 percent iomem. [36MB/512MB]

%SMART_LIC-6-AGENT_READY: Smart Agent for Licensing is initialized
%IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c1900 Next reboot level = ipbasek9 and License = ipbasek9
%IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c1900 Next reboot level = securityk9 and License = securityk9
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

%PA-3-PA_INIT_FAILED: Performance Agent failed to initialize (Missing Data License)
%VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Initialized
%VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Enabled Installed image archive

%SYS-6-CLOCKUPDATE: System clock has been updated from 05:52:00 UTC Mon NOV 21 2018 to 11:22:00 IST Mon NOV 21 2018, configured from console by console.

ror opening tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin\ (Timed out)
Retrying...

%Error opening tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin\ (Timed out)
Retrying...

%Error opening tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin\ (Timed out)
%Error opening tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin (Ti
%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin File read failed -- Timed out.

%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin File read failed -- Timed out.

%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.155-3.M7.bin File read failed -- Timed out.
med out)
Retrying...

%Error opening tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin (Timed out)
Retrying...

%Error opening tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.152-1.T1.bin (Timed out)
%Error opening tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.155-3.M7.bin (Timed out)
Retrying...

%Error opening tftp://255.255.255.255/flash:c1900-universalk9
%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.155-3.M7.bin File read failed -- Timed out.

%SYS-6-READ_BOOTFILE_FAIL: tftp://255.255.255.255/flash:c1900-universalk9-mz.SPA.155-3.M7.bin File read failed -- Timed out.

%SYS-6-BOOT_MESSAGES: Messages above this line are from the boot loader.

%MAINBOARD_GE-3-SHUTDOWN: FPA PKT pool holding 512 particles.boot of ":c1900-universalk9-mz.SPA.152-1.T1.bin" using boot helper "usbflash0:c1900-universalk9-mz.SPA.155-3.M7.bin" failed
error returned: :c1900-universalk9-mz.SPA.152-1.T1.bin
loadprog: error - on file open
boot: cannot load ":c1900-universalk9-mz.SPA.152-1.T1.bin"

System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2010 by cisco Systems, Inc.

Total memory size = 512 MB
CISCO1921/K9 platform with 53456 Kbytes of main memory
Main memory is configured to 64 bit mode with ECC disabled

Readonly ROMMON initialized
program load complete, entry point: 0x80903000, size: 0x4c4a0
open(): Open Error = -13
loadprog: error - on file open
boot: cannot load "flash:c1900-universalk9-mz.SPA.152-1.T1.bin"

System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2010 by cisco Systems, Inc.

Total memory size = 512 MB
CISCO1921/K9 platform with 674557 Kbytes of main memory
Main memory is configured to 64 bit mode with ECC disabled

Readonly ROMMON initialized
program load complete, entry point: 0x80903000, size: 0x4c4a0
open(): Open Error = -13
loadprog: error - on file open
boot: cannot load "flash:c1900-universalk9-mz.SPA.152-1.T1.bin"

System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2010 by cisco Systems, Inc.

Total memory size = 512 MB
CISCO1921/K9 platform with 524288 Kbytes of main memory
Main memory is configured to 64 bit mode with ECC disabled

Readonly ROMMON initialized
program load complete, entry point: 0x80903000, size: 0x4c4a0

IOS Image Load Test
___________________
Digitally Signed Release Software
program load complete, entry point: 0x81000000, size: 0x4c1e2c8
Self decompressing the image : ################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################
Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.2

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

Cisco IOS Software, C1900 Software (C1900-UNIVERSALK9-M), Version 15.5(3)M7, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Mon 05-Feb-18 09:21 by prod_rel_team

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

cmarva · ‎12-27-2018

Looks like the boot section needs some work. If you do a sho run, near the top you'll see:

boot-start-marker

boot-end-marker

ensure that ONLY boot system flash:c1900-universalk9-mz.SPA.152-1.T1.bin (or whatever image you have in flash) exists in this section.

then do a sho ver to ensure that your config register is 0x2102.

for good measure, enter the command "no service config".

I would guess that you have something in the boot section, like boot system tftp, before your boot system flash statement.