05-18-2013 04:58 AM - edited 03-04-2019 07:56 PM
Team, recently i have raised an RMA for CISCO2911ccme/srst-K9, inturn i have received cisco2911/k9, now i do i convert this received RMA to CISCO2911CCM/SRST-K9
05-18-2013 06:19 AM
Hi anjali,
Pleas rephrase your query as it is not clear what is it that you're looking for.
Thanks
Subeh
05-18-2013 07:33 AM
First of all you can enable a temporary license to enable VoIP features including CCME/SRTS.
Then you will have to work with your cisco reseller to correct the mistake and acquire the above license permanenty.
05-19-2013 04:47 AM
Hi,
How do get temoprary license and then how do we get permanent license.
Please help me in getting the link.
Sent from Cisco Technical Support Android App
05-19-2013 11:12 AM
Have a look at
http://www.cisco.com/en/US/prod/collateral/routers/ps10616/white_paper_c11_556985.html, in particular the sections on 'Temporary Licenses' and 'RMA'.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide