09-02-2014 07:25 AM - edited 03-04-2019 11:40 PM
Afternoon all,
I am trying to get a new 819 HGW working using a mobile 3g sim from o2 i have logged into the device and set the APN settings, the CCP GUI is showing the cellular interface as up however i am still unable to ping to the internet from the router. Has anyone managed to get this working?
See attachment for sh run and below for sh outputs
#sh cell 0 all
Hardware Information
====================
Modem Firmware Version = T1_0_3_2AP R361 CNSZ
Modem Firmware built = 04/15/11
Hardware Version = 1.0
International Mobile Subscriber Identity (IMSI) = 234105003942560
International Mobile Equipment Identity (IMEI) = 357115041711560
Integrated Circuit Card ID (ICCID) = 8944110065944576553
Mobile Subscriber International Subscriber
IDentity Number (MSISDN) =
Factory Serial Number (FSN) = CC3183407141011
Modem Status = Online
Current Modem Temperature = 33 deg C, State = Normal
PRI SKU ID = 9900198, SKU Rev. = 1.2
Profile Information
====================
Profile 1 = INACTIVE* **
--------
PDP Type = PPP
Access Point Name (APN) = mobile.02.co.uk
Authentication = PAP
Username: o2web
Password: password
* - Default profile
Configured default profile for active SIM 1 is profile 1.
Data Connection Information
===========================
Data Transmitted = 0 bytes, Received = 0 bytes
Profile 1, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 2, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 3, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 4, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 5, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 6, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 7, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 8, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 9, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 10, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 11, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 12, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 13, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 14, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 15, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 16, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Network Information
===================
Current Service Status = Normal, Service Error = None
Current Service = Combined
Packet Service = HSPA (Attached)
Packet Session Status = Inactive
Current Roaming Status = Home
Network Selection Mode = Automatic
Country = GBR, Network = O2 - UK
Mobile Country Code (MCC) = 234
Mobile Network Code (MNC) = 10
Location Area Code (LAC) = 21047
Routing Area Code (RAC) = 141
Cell ID = 18993
Primary Scrambling Code = 216
PLMN Selection = Automatic
Registered PLMN = O2 - UK , Abbreviated = O2 - UK
Service Provider =
Radio Information
=================
Radio power mode = ON
Current Band = WCDMA 2100, Channel Number = 10661
Current RSSI = -92 dBm
Band Selected = Auto
Number of nearby cells = 1
Cell 1
Primary Scrambling Code = 0xD8
RSCP = -91 dBm, ECIO = -8 dBm
Modem Security Information
==========================
Active SIM = 1
SIM switchover attempts = 0
Card Holder Verification (CHV1) = Disabled
SIM Status = OK
SIM User Operation Required = None
Number of CHV1 Retries remaining = 3
GPS Information
==========================
GPS Info
-------------
GPS State: GPS disabled
SMS Information
===============
Incoming Message Information
----------------------------
SMS stored in modem = 0
SMS archived since booting up = 0
Total SMS deleted since booting up = 0
Storage records allocated = 50
Storage records used = 0
Number of callbacks triggered by SMS = 0
Number of successful archive since booting up = 0
Number of failed archive since booting up = 0
Outgoing Message Information
----------------------------
Total SMS sent successfully = 0
Total SMS send failure = 0
Number of outgoing SMS pending = 0
Number of successful archive since booting up = 0
Number of failed archive since booting up = 0
Last Outgoing SMS Status = SUCCESS
Copy-to-SIM Status = 0x0
Send-to-Network Status = 0x0
Report-Outgoing-Message-Number:
Reference Number = 0
Result Code = 0x0
Diag Code = 0x0 0x0 0x0 0x0 0x0
SMS Archive URL =
Error Information
=================
Cached info is displayed
at!err
QDSP6 ARM9 (not saved)
00 1E uim 08480 00 01 hsu_conf_sel_nv 00572
01 1A gsnvif 00245 01 01 hsu_conf_sel_nv 00616
02 A1 cmtask 01162 02 01 timer 03552
03 12 mmglbl 00392
04 12 gsnvif 00478
05 12 rr_init 01597
06 12 rr_init 01601
07 12 rrcdata 08026
08 01 gmmutil 01099
09 01 gmmutil 01118
10 01 gmmutil 01141
11 01 gmmutil 01156
12 01 gmmutil 01174
13 01 gmmutil 01198
14 06 rrcllcp 16550
15 06 rrccspf 02198
16 A3 rrccsp 20686
17 0F gsdi 09787
18 12 cnlbs 03307
19 01 gsdi_co 01538
OK
at!gcdump
No crash data available
OK
Modem Crashdump Information
===========================
Modem crashdump logging: off
Thanks in advance guys
Wes
09-03-2014 12:42 AM
Anybody
09-03-2014 03:52 AM
is that 02 or o2 in your APN name? it should be o not zero
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