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Csico 3845 IOS upgrade but interface serial up line protocol down

Hi

I have a cisco 3845 with DS-3 connected to serial interface 4/0 it is working good with IOS version 12.4(3g)

interface Serial4/0
 description Sprint MPLS DS-3 (NUA-46120459)
 bandwidth 44210
 ip address 10.0.0.2 255.255.255.252
 ip wccp 62 redirect in
 ip flow ingress
 ip flow egress
 ip route-cache flow
 ip policy route-map ASA_INTERNET
 dsu mode 3
 dsu bandwidth 44210
 no cdp enable
 service-policy output TRFCMGMT

------ -----

Serial4/0 is up, line protocol is up
  Hardware is DSXPNM Serial
  Description: Sprint MPLS DS-3 (NUA-46120459)
  Internet address is 10.0.0.2/30
  MTU 4470 bytes, BW 44210 Kbit, DLY 200 usec,
     reliability 255/255, txload 23/255, rxload 11/255
  Encapsulation HDLC, crc 16, loopback not set
  Keepalive set (10 sec)
  Last input 00:00:00, output 00:00:00, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 534038
  Queueing strategy: Class-based queueing
  Output queue: 0/1000/64/533629 (size/max total/threshold/drops)
     Conversations  0/89/256 (active/max active/max total)
     Reserved Conversations 5/5 (allocated/max allocated)
     Available Bandwidth 0 kilobits/sec
  5 minute input rate 1968000 bits/sec, 1025 packets/sec
  5 minute output rate 4138000 bits/sec, 1221 packets/sec
     1608823145 packets input, 3587966972 bytes, 0 no buffer
     Received 335933 broadcasts, 0 runts, 0 giants, 0 throttles
     1 input errors, 1 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
     1748543319 packets output, 270976790 bytes, 0 underruns
     0 output errors, 0 collisions, 4 interface resets
     0 output buffer failures, 0 output buffers swapped out
     9 carrier transitions
 DSU mode 3, bandwidth 44210, real bandwidth 44209, scramble 0

-----------------------------------

but when I do an IOS upgrade to version 15.1(4)M10 the line protocol is down on interface serial 4/0, I don't change any configuration, if I do interface shutdown and after that no shutdown the line protocol is up during few secconds

Could you tell me what command change on this version 15.1(4)M10?

interface Serial4/0
 description Sprint MPLS DS-3 (NUA-46120459)
 bandwidth 44210
 ip address 10.0.0.2 255.255.255.252
 ip wccp 62 redirect in
 ip flow ingress
 ip flow egress
 ip policy route-map ASA_INTERNET
 dsu mode 3
 dsu bandwidth 44210
 no cdp enable
 service-policy output TRFCMGMT

------------------------ ***

Serial4/0 is up, line protocol is down
  Hardware is DSXPNM Serial
  Description: Sprint MPLS DS-3 (NUA-46120459)
  Internet address is 10.0.0.2/30
  MTU 4470 bytes, BW 44210 Kbit/sec, DLY 200 usec,
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation HDLC, crc 16, loopback not set
  Keepalive set (10 sec)
  Last input never, output 00:00:07, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: Class-based queueing
  Output queue: 0/1000/0 (size/max total/drops)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     0 packets input, 0 bytes, 0 no buffer
     Received 0 broadcasts (0 IP multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
     364 packets output, 9024 bytes, 0 underruns
     0 output errors, 0 collisions, 122 interface resets
     0 unknown protocol drops
     0 output buffer failures, 0 output buffers swapped out
     1 carrier transitions

1 Reply 1

Richard Burts
Hall of Fame
Hall of Fame

The error that line is up but line protocol is down frequently indicates a failure of keepalives. I note that before and after the upgrade that the interface shows that keepalives are configured. But I notice that after the upgrade you seem to no longer receive any traffic on this interface:

  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     0 packets input, 0 bytes, 0 no buffer

I would suggest that you check whatever equipment your router interface connects to and see if there is some error condition on that equipment that prevents it sending anything (including keepalives) to your router.

HTH

Rick

HTH

Rick
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