Defective Console Port of 2620 Router

[haucisco]

Hi, I have this specific concern regarding our 2620 router.

When I establish a console connection with it and use the default setting for COM1 properties, I can see the usual messages from bootup process until it show the question "Would you like to enter the initial configuration dialog (y/n)?".

It seems that it runs normally, but when I try to use my keyboard to input any characters, it doesn't respond. I try to restart the router and use ctrl-break but still no response from the router.

Do you have an idea or prior experience regarding these? I would be much oblige for the help.

[spremkumar]

hi

Once you get pass the initial configuration prompt can you try changing the console settings from default to some other option and see ?

I had faced this problem quite sometime back with 800 series router and got it worked in the above fashion..

regds

[haucisco]

hi spremkumar, thank you for your suggestion. I have tried it, unfortunately it also doesn't work.

Do you have any other idea? Thanks in advance.

[desai.jaideep]

Hi

Have u tried changing console cable and the PC?Try above inspite of other router's working on same setup.

Regards

JD

[haucisco]

Hi JD,

I tried different combinations of PC and console cables but none of them are successful.

Do you have other suggestion?

Thanks,

Pal

[jackyoung]

Did you try to use VT100 or ANSI terminal type ? Did you try other terminal program ?

If you tried different combination, I suspect the console is failure.

[haucisco]

hi jackyoung,

Yes sir I have tried VT100 terminal emulation software but none of them works.

So it seems that the Console Port fails, can you suggest how can I use the AUX port and proper setup?

Thank you sir in advance.

Regards,

Pal