E1 issue

limtohsoon · ‎12-28-2006

Hi Sir,

I have installed an NM-2CE1T1-PRI network module on a Cisco 3845 ISR, connected to an E1 line using cable CAB-E1-RJ45BNC.

The configuration is as follows:

!

card type e1 1

!

controller E1 1/0

channel-group 0 unframed

!

interface Serial1/0:0

ip address 1.1.x.x.255.255.252

!

The router is connected to a remote router over the E1 line. I received the following error messages showing controller E1 1/0 going up and down:

*Sep 27 14:14:24 CCT: %CONTROLLER-5-UPDOWN: Controller E1 1/0, changed state to up

*Sep 27 14:14:26 CCT: %LINK-3-UPDOWN: Interface Serial1/0:0, changed state to up

*Sep 27 14:14:27 CCT: %CONTROLLER-5-UPDOWN: Controller E1 1/0, changed state to down (LOS detected)

*Sep 27 14:14:28 CCT: %CONTROLLER-5-UPDOWN: Controller E1 1/0, changed state to up

*Sep 27 14:14:29 CCT: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1/0:0, changed state to up

*Sep 27 14:14:31 CCT: %CONTROLLER-5-UPDOWN: Controller E1 1/0, changed state to down (LOS detected)

*Sep 27 14:14:32 CCT: %CONTROLLER-5-UPDOWN: Controller E1 1/0, changed state to up

*Sep 27 14:14:34 CCT: %CONTROLLER-5-UPDOWN: Controller E1 1/0, changed state to down (LOS detected)

*Sep 27 14:14:34 CCT: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1/0:0, changed state to down

*Sep 27 14:14:35 CCT: %CONTROLLER-5-UPDOWN: Controller E1 1/0, changed state to up

*Sep 27 14:14:36 CCT: %CONTROLLER-5-UPDOWN: Controller E1 1/0, changed state to down (LOS detected)

*Sep 27 14:14:37 CCT: %CONTROLLER-5-UPDOWN: Controller E1 1/0, changed state to up

*Sep 27 14:14:38 CCT: %CONTROLLER-5-UPDOWN: Controller E1 1/0, changed state to down (LOS detected)

*Sep 27 14:14:40 CCT: %LINK-5-CHANGED: Interface Serial1/0:0, changed state to reset

I yet to perform a hard plug loopback test on the RJ-45 E1 port. However from the error messages above, is it indicative of a port problem or line problem?

Please advise.

Thank you.

B.Rgds,

Lim TS

royalblues · ‎12-28-2006

Hi Lim,

The controller is actually getting a LOS(loss of signal). It is basically a line problem

Make sure the framing and line codes match on both sides.

Try changing the frame mode

you can check the current settings from sh controllers e1 1/0

http://www.cisco.com/univercd/cc/td/doc/product/access/multicon/3810soft/swcfg/sportcfg.htm#1032215

HTH, rate if it does

Narayan

limtohsoon · ‎12-28-2006

Hi Narayan,

My E1 controller is configured for the following settings:

Framing is UNFRAMED, Line Code is HDB3, Clock Source is Line.

as indicated in the output of "sh controller e1 1/0 brief" below:

Router#sh controller e1 1/0 brief

E1 1/0 is down.

Applique type is Channelized E1 - balanced

Receiver has loss of signal.

alarm-trigger is not set

Framing is UNFRAMED, Line Code is HDB3, Clock Source is Line.

Module type is Channelized E1/T1 PRI

Version info Firmware: 0000001D, FPGA: 0

Hardware revision is 0.0 , Software revision is 29

Protocol revision is 1

number of CLI resets is 1

Last clearing of alarm counters 13w2d

receive remote alarm : 0,

transmit remote alarm : 0,

receive AIS alarm : 0,

transmit AIS alarm : 0,

loss of frame : 0,

loss of signal : 1,

Loopback test : 0,

transmit AIS in TS 16 : 0,

receive LOMF alarm : 0,

transmit LOMF alarm : 0,

MIB data updated every 10 seconds.

Data in current interval (10 seconds elapsed):

0 Line Code Violations, 0 Path Code Violations

0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 4 Unavail Secs

Total Data (last 24 hours)

0 Line Code Violations, 0 Path Code Violations,

0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,

0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 86400 Unavail Secs

Router#

Should I check with the telco what framing and line code I should be configuring?

Thank you.

B.Rgds,

Lim TS

jackyoung · ‎12-28-2006

Please check below link if you did not read it. You can double confirm the loopback plug is wired correctly.

http://www.cisco.com/en/US/tech/tk713/tk628/technologies_tech_note09186a008010059a.shtml

Please provide the 'show interface' & 'show controller" then it will tell lots of info.

Check below for troubleshooting E1:

http://www.cisco.com/en/US/tech/tk713/tk628/technologies_tech_note09186a00800a70fb.shtml

Hope this helps.

limtohsoon · ‎12-28-2006

Hi,

I'm aware of the RJ-45 hard plug loopback test. But I yet to perform the test. Just want to know if the error messages are indicating port problem or line problem.

Below is outputs of "sh controller e1 1/0 brief" and "sh int s 1/0:0".

Router#sh controller e1 1/0 brief

E1 1/0 is down.

Applique type is Channelized E1 - balanced

Receiver has loss of signal.

alarm-trigger is not set

Framing is UNFRAMED, Line Code is HDB3, Clock Source is Line.

Module type is Channelized E1/T1 PRI

Version info Firmware: 0000001D, FPGA: 0

Hardware revision is 0.0 , Software revision is 29

Protocol revision is 1

number of CLI resets is 1

Last clearing of alarm counters 13w2d

receive remote alarm : 0,

transmit remote alarm : 0,

receive AIS alarm : 0,

transmit AIS alarm : 0,

loss of frame : 0,

loss of signal : 1,

Loopback test : 0,

transmit AIS in TS 16 : 0,

receive LOMF alarm : 0,

transmit LOMF alarm : 0,

MIB data updated every 10 seconds.

Data in current interval (10 seconds elapsed):

0 Line Code Violations, 0 Path Code Violations

0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 4 Unavail Secs

Total Data (last 24 hours)

0 Line Code Violations, 0 Path Code Violations,

0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,

0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 86400 Unavail Secs

Router#

Router#sh int s 1/0:0

Serial1/0:0 is reset, line protocol is down

Hardware is M32X with CSU/DSU

MTU 1500 bytes, BW 2048 Kbit, DLY 20000 usec,

reliability 176/255, txload 1/255, rxload 1/255

Encapsulation HDLC, loopback not set

Keepalive set (10 sec)

Last input 13w2d, output 13w2d, output hang never

Last clearing of "show interface" counters 13w2d

Input queue: 0/75/10/0 (size/max/drops/flushes); Total output drops: 0

Queueing strategy: weighted fair

Output queue: 0/1000/64/0 (size/max total/threshold/drops)

Conversations 0/1/256 (active/max active/max total)

Reserved Conversations 0/0 (allocated/max allocated)

Available Bandwidth 1536 kilobits/sec

5 minute input rate 0 bits/sec, 0 packets/sec

5 minute output rate 0 bits/sec, 0 packets/sec

4 packets input, 1005 bytes, 0 no buffer

Received 4 broadcasts, 0 runts, 0 giants, 0 throttles

56 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort

4 packets output, 1005 bytes, 0 underruns

0 output errors, 0 collisions, 267871 interface resets

0 output buffer failures, 0 output buffers swapped out

10 carrier transitions

Timeslot(s) Used: 0-31(UNFRAMED), Transmitter delay is 0 flags

Router#

Please help.

Thank you.

B.Rgds,

Lim TS

jackyoung · ‎12-29-2006

Hi Lim, I suspect there is cable or the PTT problem. Could you check the troubleshoot link that I provided before ? And please check w/ PTT for the correct / suggested config. for the router. I am sorry that I am located at HK that the Internet access still unstable, I am hardly access this forum at the moment.

Hope this helps.

limtohsoon · ‎12-29-2006

Hi Jack,

I've done the hard plug loopback test on the E1 ports today. Results are positive; the pings with various data patterns resulted in no interface error counters.

I'm checking with the telco on the correct/suggested config for the E1 controller (e.g. framing, linecode, etc).

I have similar setup using the VWIC2-2MFT-T1/E1 + CAB-E1-RJ45BNC at another customer site, which work fine. Not sure about this NM-2CE1T1-PRI.

Will keep you guys posted the next time I test the line.

Thank you.

B.Rgds,

Lim TS