%Error opening bootflash:running-configuration (Permission denied)

[fsantos2022]

Hi guys,

I am running a new configuration on a new 1100 series router. When i tried to save the configuration i get this error message 

"%Error opening bootflash:running-configuration (Permission denied)". Kindly help.

Thanks

[Leo Laohoo]

Post the complete output to the following commands: 

1. sh boot
2. sh romvar

[fsantos2022]

Hi,
please find below output of the commands:

sh boot

[cid:ebd75441-ad4b-4c58-90bb-e689f3d218b4]
sh romvar

[cid:0004a317-9020-4d92-b876-cf54ebd097ee]

Thanks

[Leo Laohoo]

Where are the outputs?

[fsantos2022]

Hi Leo,


Sorry, pasted them as image in my first reply. Kindly find attached output.

Thanks

[Leo Laohoo]

---

@fsantos2022 wrote:
Sorry, pasted them as image in my first reply. Kindly find attached output.

---

Do not post screenshots.

[marce1000]

 -  1) Which command did you use to save the configuration ?  2) What is the output of dir bootflash: ?   3) Are you logged on  as 'full administrator' ?

 M.

[fsantos2022]

Hi,

I use the " copy running configuration startup configuration" command.

Thanks

[marce1000]

  - That's an incorrect command , try :  copy running-config startup-config 

 M.

[fsantos2022]

sorry. That's the same command i used. Now i remembered i created an admin account with password when doing the router initial set up. I don't know if this may be the cause. But for any reason i am not prompted to key in the admin credentials when i am logging again after restarting the router. Just the enable secret password when moving to privileged exec mode. Any config i run can't be saved.

[marce1000]

         >....i am not prompted to key in the admin credentials when i am logging again

  -                    How do you get logged-on then , without password ?

 M.

[fsantos2022]

Just have access through the console and enter enable and config mode. I think because i couldn't save the config surely the admin account didn't take effect on the router. I guess so.

[marce1000]

 >...I think because i couldn't save the config surely the admin account didn't take effect on the router. I guess so.

                     Does that mean that the issue has been resolved ?

 M.

[fsantos2022]

Hi marce1000,

The problem has not been solved yet. In fact it is a new ISR 1100 cisco router which comes with 2 consoles ports ( Micro USB and RJ45). I connect to the router through the console port (micro US) because i don't the RJ45 console cable in my possession. I don't know if when connected through the Micro USB console port i am not able to save config and i should rather connect through the other port RJ45 in order to save config.

[marce1000]

 - I am not sure if  the issues is related to the console type(s) , I would advise therefore to setup a minimal networking (config) on the 1100 so that you can access it from ssh or telnet too.  Check if you can then go to enable mode and save the config. If the error persists then post the running configuration which you tried.

 M.