High CPU (99%) utilization of Cisco 4507 Switch

[anil.gupta3]

Hi Friends,

I am facing lots of issue with cisco 4507 switch recently.. Every alternate day, its CPU is getting utilized by 99% and network stopped working..finally it has to be restared. please help ...

Below is the CPU utilization of the process:-

------------------ show process cpu ------------------

CPU utilization for five seconds: 99%/0%; one minute: 99%; five minutes: 99%

PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process

25    50178384 121215117        413  7.83%  8.38%  8.30%   0 Cat4k Mgmt HiPri

  26    18808896  32589374        577 84.23% 85.32% 86.21%   0 Cat4k Mgmt LoPri

Regards,

Neal

[ajay chauhan]

Hi Anil,

You can have a look on this link -https://supportforums.cisco.com/thread/2005992.

http://www.cisco.com/en/US/products/hw/switches/ps663/products_tech_note09186a00804cef15.shtml

Thanks

Ajay