Keep Alive not working - RV042

[gunjanjamindar]

Hello ,

Following are my details - 

RV042 , Firm vare version v4.2.2.08 (Apr 26 2013 19:12:26)

System Summary -> Setup -> Network -> Wan 1 -> 

We have selected radio button : Keep-Alive Redial Period : 30 Seconds. 

But when the connection fails, it does not re establish automatically. We always go to router and then click on <connect>

Q1 ) Any suggestions ?

Q2 ) How to small test if keep alive is working/or not working. Is it ok if I physically plug out the cable and put it back and wait for 30 seconds and then conclude the function of keep-alive. Anything in the logs ?

We can live with it when we are in office by always reconnecting, but when we are outside and want to use servers - this renders us helpless. 

Please help me know this ,

Regards,

[gunjanjamindar]

Connection is PPPoE 

WAN1		WAN2
IP Address :	0.0.0.0	IP Address :	0.0.0.0
Default Gateway :	0.0.0.0	Default Gateway :	0.0.0.0
DNS :	0.0.0.0	DNS :	0.0.0.0
Dynamic DNS :	Disabled

This is what happens when connection goes Wan 1 -> We need to reconnect using "connect".

It should dial automatically. We have a public IP. Please help.