License Install command Not available in my CSR1000v (16.10)

[danntel01]

Hi Community, 

Having issues installing a demo license for my CSR100v. I have already copied the license file to the VM, but can't install it, the command:

cme-01#license ?
 smart Smart licensing

cme-01#license

I only have the option to do license smart....and that's not what i want since i created my .lic file and downloaded to my PC and then via copy TFTP i uploaded to the router vm. I'm a bit lost here.

I followed this guide:

https://www.cisco.com/c/en/us/td/docs/routers/csr1000/software/configuration/b_CSR1000v_Configuration_Guide/b_CSR1000v_Configuration_Guide_chapter_01000.html

Refer to Step 4 (license install stored-location-url)

Here's my version:

cme-01#show version
Cisco IOS XE Software, Version 16.10.01a
Cisco IOS Software [Gibraltar], Virtual XE Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.10.1a, RELEASE 

Any help would be appreciated.

Thanks

[Georg Pauwen]

Hello,

smart licensing disables software licensing. Disable smart licensing:

CSR1000v#conf t

CSR1000v(config)#no license smart enable

[danntel01]

Unfortunately, that doesn't seem to work:

cme-01#configure t
Enter configuration commands, one per line. End with CNTL/Z.
cme-01(config)#no license smart enable
 ^
% Invalid input detected at '^' marker.

cme-01(config)#no license smart ?
 custom_id Set a customer defined id
 privacy privacy related commands
 reservation Enable or disable the license reservation feature
 transport Select the type of message transport for Smart Agent
 url Set the Smart Transport Primary and the Utility URL
 utility Enable or disable usage reporting on the device

[Georg Pauwen]

Hello,

try 'no service call-home' in global config mode first...

[danntel]

Hi, 

Looks like same thing, no way to run "license install" command 

cme-01#configure terminal
Enter configuration commands, one per line.  End with CNTL/Z.
cme-01(config)#no service call-home

cme-01(config)#no license smart ?
  custom_id    Set a customer defined id
  privacy      privacy related commands
  reservation  Enable or disable the license reservation feature
  transport    Select the type of message transport for Smart Agent
  url          Set the Smart Transport Primary and the Utility URL
  utility      Enable or disable usage reporting on the device


cme-01#license ?
 smart Smart licensing

[Georg Pauwen]

Hello,

what is the output of 'show license detail' ? Have you actually booted to any of the licenses availabe ?

1.enable

2.configure terminal

3.license boot level {standard | advanced | premium}

Accept the EULA.

4.end

5.write memory

6.reload

7.show license detail

[danntel]

cme-01(config)#license boot level ?
  appx      Enable appx license
  ax        Enable ax(ipb+sec+appx) license
  ipbase    Enable ipbase license
  security  Enable security license

cme-01(config)#license boot level ax
% use 'write' command to make license boot config take effect on next boot

cme-01(config)#do wr
Building configuration...
[OK]

reload

cme-01#show license ?
  all          Show license all information
  reservation  Show license reservation information
  status       Show license status information
  summary      Show license summary
  tech         show license tech support information
  udi          Show license udi information
  usage        Show license usage information

cme-01#show license

cme-01#license ?
  smart  Smart licensing

cme-01#show license status
Smart Licensing is ENABLED

Utility:
  Status: DISABLED

Data Privacy:
  Sending Hostname: yes
    Callhome hostname privacy: DISABLED
    Smart Licensing hostname privacy: DISABLED
  Version privacy: DISABLED

Transport:
  Type: Callhome

Registration:
  Status: UNREGISTERED
  Export-Controlled Functionality: NOT ALLOWED

License Authorization:
  Status: EVAL MODE
  Evaluation Period Remaining: 88 days, 6 hours, 10 minutes, 12 seconds

Export Authorization Key:
  Features Authorized:

[danntel]

Any ideas please?

[Georg Pauwen]

Hello,

what happpens when you type 'license smart enable', reload the device, and then type 'no license smart enable' ?

[danntel]

There's no such command "license smart enable"

[Georg Pauwen]

Hello,

what happens if you configure 'no license smart reservation' ?

[Georg Pauwen]

Hello,

I just checked the release notes for Gibraltar 16.10. Only Smart Licensing is supported:

Release Gibraltar 16.10.1b supports Smart License as the only Licensing mode Refer Smart Licensing Guide for Access and Edge Routers for more details. A Smart Account is mandatory Use Device Led Conversion (DLC) to convert traditional licenses to Smart (DLC for CSR1000v will come in 17.1.1)

[jon.ellis]

Hi Georg,

           Version 17.1.1 is tied to smart ONLY, although gives you a chance to convert traditional to smart, if you DON'T want to have the smart license feature and want traditional then you will need to downgrade to 16.10.1a or earlier

https://www.cisco.com/c/en/us/td/docs/ios-xml/ios/smart-licensing/qsg/b_Smart_Licensing_QuickStart/b_Smart_Licensing_QuickStart_chapter_011.html

Kind Regards Jon

[salomidhogela]

I had a similar issue and I had to downgrade from isr4300-universalk9.17.03.05.SPA.bin to an older version and it worked.

[BrianSekleckiGE]

So if one wants to evaluate APPX_5G or AX_5G on CSR1000V using the latest IOS-XE, we do what? Request/Ask Cisco reseller to issue an evaluation license to our SmartNet account?