06-07-2012 04:10 AM - edited 03-04-2019 04:35 PM
please see the below log file of cisco switch and suggest me what i can i do for that situation:
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Switch Log :
-------------
%PM_SCP-SP-1-LCP_FW_ERR: System resetting module 2 to recover from error: Linecard received system exception
%OIR-SP-3-PWRCYCLE: Card in module 2, is being power-cycled Off (Module Reset due to exception or user request)
%C6KPWR-SP-4-DISABLED: power to module in slot 2 set Off (Module Reset due to exception or user request)
Switch card Inforamtion :
--------------------------
Card Type Model Serial No.
----------------------------------------------------------------------------
CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL104894TU
MAC addresses Hw Fw Sw Status
------------------------------------------------------------------------------
0018.b9d1.2878 to 0018.b9d1.28a7 2.5 12.2(14r)S5 12.2(18)SXE6 PwrDown
Jun 3 03:51:07.154 UTC: %PM_SCP-SP-1-LCP_FW_ERR: System resetting module 2 to r
ecover from error: Linecard received system exception
Jun 3 03:51:07.154 UTC: %OIR-SP-3-PWRCYCLE: Card in module 2, is being power-cy
cled Off (Module Reset due to exception or user request)
Jun 3 03:51:07.154 UTC: %C6KPWR-SP-4-DISABLED: power to module in slot 2 set Of
f (Module Reset due to exception or user request)
Sub-Module Model Serial Hw Status
----------------------------------------------------------------------------------
Distributed Forwarding Card WS-F6700-DFC3BXL SAL10425HLU 5.3 PwrDown
please help me..
Sariful
06-07-2012 12:15 PM
The switch reports this error message:
%PM_SCP-1-LCP_FW_ERR: System resetting module [dec] to recover from error: [chars]
These examples show the console output that is displayed when this problem occurs:
%PM_SCP-SP-1-LCP_FW_ERR: System resetting module 13 to recover from error: Linecard received system exception
or
%PM_SCP-SP-1-LCP_FW_ERR: System resetting module 4 to recover from error: Coil Pb Rx Parity Error - Port #14
The message indicates that the firmware of the specified module has detected an error. The system automatically resets the module in order to recover from the error. The [dec] is the module number, and [chars] is the error.
Reseat the module or put the module in a different slot and allow the module to go through the complete bootup diagnostics test. For more information on online diagnostics on the Catalyst 6500 series switches, refer to Configuring Online Diagnostics. After the module passes the diagnostics test, monitor the recurrence of the error message. If the error occurs again or the diagnostics test detects any issues, create a service request with Cisco Technical Support for further troubleshooting.
HTH!
-Chris
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide