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Linux not passing traffic through 1721/1841

jscott
Level 1
Level 1

I folks.  I'm hoping one of the experts around here can help me figure out what is going wrong.

I run a network that uses MPLS circuits to connect all of the companies different stores.  Internet access is through a Cisco ASA5500 here at the corp headquarters.

To make all of this work, we use a little 1721 gateway router to move traffic as needed.   All the clients in our corporate office use 10.10.99.1 (Cisco 1721) as a gateway.  The 1721 routes the traffic either to the internet (10.10.99.106 Cisco ASA5500) or the MPLS router (159.61.54.30).

For some reason, anything that runs on Linux (Ubuntu server, ReadyNAS boxes, Thecus NAS) will not pass traffic beyond the 1721 gateway router.

I've poured over the config for that router, and I can't find anything that could be causing this not to work.  Thinking that the 1721 was bad, I put an 1841 online in it's place, and it did the same thing.   I'm a noob when it comes to Cisco configs, but am learning as I go along.

Can someone help me figure out this problem?  Ive attached a txt file of the 1721 config.

Thanks.

31 Replies 31

Hi Alain,

THe ping was successful, but that's probably becaue they are on the same subnet.  The traffic doesn't go through the gateway router unless it's hitting something outside of 10.10.99.xxx.  I tried to ping the router at one of the other stores (10.10.2.1), but I got no response.

I did a sh ip arp 10.10.2.1, but received an error "cannot open IP".

Thanks..

Hi,

try:  sh arp 10.10.2.1

Regards.

Alain.

Don't forget to rate helpful posts.

sh: can't open arp

Response on the Ubuntu linux box.

Thanks.

Hi,

these  commands must be done on router : sh ip arp or sh arp

Regards.

Alain

Don't forget to rate helpful posts.

Whoops.  My apologies about that.

I ran the commands on the router and this is what they returned.

Ubuntu Linux box 10.10.99.163 tried to ping 10.10.2.1 (no response)

Went to router and ran sh ip arp 10.10.99.163 and the response was blank.  It just returned a router prompt.

Thanks,

J.

NOTE:  sh arp 10.10.99.163 returns an invalid input detected at marker error.

EDIT:  Another interesting thing, if I reboot the 1721, the Linux boxes work just fine for about ten minutes.  Then they all quit.

Hi,

Went to router and ran sh ip arp 10.10.99.163 and the response was blank.  It just returned a router prompt.

ok so it couldn't get the mac address of the linux box because it didn't get reply to arp requests.

Another interesting thing, if I reboot the 1721, the Linux boxes work just fine for about ten minutes.  Then they all quit.

but by default arp entries in cisco routers stay for 4 hrs. so if it receives an arp reply it should stay for 4 hrs.

when it fails and that ARP doesn't work can you sniff with tcpdump on linux machine to see if it gets the arp request and if it replies.

if you reboot and it works then do a show ip arp  without specifying ip address and post here.

Regards.

Alain.

Don't forget to rate helpful posts.

Rantoul-Gateway#sh arp

Protocol  Address          Age (min)  Hardware Addr   Type   Interface

Internet  10.10.99.102            8   001f.2925.4195  ARPA   FastEthernet0/0

Internet  159.61.54.145           4   0021.b7e8.baa8  ARPA   FastEthernet0/0

Internet  10.10.99.101            0   0800.3729.4fe6  ARPA   FastEthernet0/0

Internet  159.61.54.147           0   a4ba.db15.54e9  ARPA   FastEthernet0/0

Internet  10.10.99.106           34   001c.58d3.dbe6  ARPA   FastEthernet0/0

Internet  10.10.99.105            0   0023.aea4.ee83  ARPA   FastEthernet0/0

Internet  10.10.99.104           28   0022.3fa9.e440  ARPA   FastEthernet0/0

Internet  10.10.99.111           55   000f.1ffa.af4b  ARPA   FastEthernet0/0

Internet  159.61.54.134          55   0060.350c.d840  ARPA   FastEthernet0/0

Internet  159.61.54.135          55   0021.5a96.426b  ARPA   FastEthernet0/0

Internet  159.61.54.129           -   001c.58e8.6baa  ARPA   FastEthernet0/0

Internet  159.61.54.130          19   0004.0049.6301  ARPA   FastEthernet0/0

Internet  159.61.54.141           9   0004.007e.51e5  ARPA   FastEthernet0/0

Internet  159.61.54.143          29   001b.78f2.46f0  ARPA   FastEthernet0/0

Internet  159.61.54.138           0   Incomplete      ARPA

Internet  159.61.54.139          23   0004.009e.485b  ARPA   FastEthernet0/0

Internet  10.10.99.66             1   0014.fd14.b894  ARPA   FastEthernet0/0

Internet  10.10.99.65            23   1cc1.de13.618b  ARPA   FastEthernet0/0

Internet  10.10.99.70            20   0022.6b97.cf03  ARPA   FastEthernet0/0

Internet  10.10.99.34             2   0023.ae8f.07aa  ARPA   FastEthernet0/0

Internet  10.10.99.32             0   a4ba.dbbe.7029  ARPA   FastEthernet0/0

Internet  10.10.99.38             0   0024.e8ac.6e0e  ARPA   FastEthernet0/0

Protocol  Address          Age (min)  Hardware Addr   Type   Interface

Internet  10.10.99.43             4   d49a.20c4.e408  ARPA   FastEthernet0/0

Internet  10.10.99.47             0   001e.c93b.e1de  ARPA   FastEthernet0/0

Internet  10.10.99.45             0   001c.23da.5a33  ARPA   FastEthernet0/0

Internet  10.10.99.51             0   a4ba.dbbe.7ffb  ARPA   FastEthernet0/0

Internet  10.10.99.50             0   0021.70ed.48c0  ARPA   FastEthernet0/0

Internet  10.10.99.55             0   001e.c93c.1eee  ARPA   FastEthernet0/0

Internet  10.10.99.52             1   0024.e8d6.a947  ARPA   FastEthernet0/0

Internet  10.10.99.56            11   0024.e89b.55f6  ARPA   FastEthernet0/0

Internet  10.10.99.63             0   a4ba.db15.54e8  ARPA   FastEthernet0/0

Internet  10.10.99.1              -   001c.58e8.6baa  ARPA   FastEthernet0/0

Internet  10.10.99.5              0   001e.c93c.1e97  ARPA   FastEthernet0/0

Internet  10.10.99.11            10   0023.694d.bf36  ARPA   FastEthernet0/0

Internet  10.10.99.10             0   001d.09db.f51c  ARPA   FastEthernet0/0

Internet  10.10.99.14             0   0022.190d.8bd8  ARPA   FastEthernet0/0

Internet  10.10.99.12             0   0026.b9cb.d6f6  ARPA   FastEthernet0/0

Internet  10.10.99.18             0   c03f.0eb1.3dad  ARPA   FastEthernet0/0

Internet  10.10.99.17            51   68b5.9940.9d0c  ARPA   FastEthernet0/0

Internet  10.10.99.16             1   001e.c93b.e1e6  ARPA   FastEthernet0/0

Internet  10.10.99.20             0   001e.c93c.2160  ARPA   FastEthernet0/0

Internet  10.10.99.26             0   001e.c93b.e1d0  ARPA   FastEthernet0/0

Internet  10.10.99.31             0   001e.c93c.23a7  ARPA   FastEthernet0/0

Internet  10.10.99.29             0   001e.c93c.1ea4  ARPA   FastEthernet0/0

Internet  10.10.99.195           52   001c.58d3.dbe6  ARPA   FastEthernet0/0

Internet  159.61.54.53            0   001b.2530.aaf5  ARPA   FastEthernet0/0

Internet  10.10.99.194           48   001c.58d3.dbe6  ARPA   FastEthernet0/0

Internet  159.61.54.48            4   0021.5e18.beb0  ARPA   FastEthernet0/0

Internet  159.61.54.49           55   0021.5e18.beb1  ARPA   FastEthernet0/0

Internet  10.10.99.196           55   001c.58d3.dbe6  ARPA   FastEthernet0/0

Internet  159.61.54.60            0   0027.0d95.6240  ARPA   FastEthernet0/0

Internet  159.61.54.61            3   001e.c93c.2064  ARPA   FastEthernet0/0

Internet  159.61.54.56           51   0024.e89b.55f6  ARPA   FastEthernet0/0

Internet  159.61.54.33            -   001c.58e8.6baa  ARPA   FastEthernet0/0

Internet  159.61.54.35           43   0023.7d82.2198  ARPA   FastEthernet0/0

Internet  159.61.54.44           55   0021.5e18.bea1  ARPA   FastEthernet0/0

Internet  159.61.54.45            2   001c.23da.5a31  ARPA   FastEthernet0/0

Internet  159.61.54.40            0   Incomplete      ARPA

Internet  159.61.54.41            2   001c.ee94.d94f  ARPA   FastEthernet0/0

Internet  10.10.99.175            0   001d.09db.3eb7  ARPA   FastEthernet0/0

Internet  10.10.99.140            0   0024.e8ab.aad4  ARPA   FastEthernet0/0

Internet  10.10.99.150            1   0022.3fa9.e066  ARPA   FastEthernet0/0

Hi,

you said

THe Linux machines are on the 10.10.99.xxx subnet (255.255.255.0).  10.10.99.104, 10.10.99.150, 10.10.99.66, 10.10.99.130.

Ubuntu Linux box 10.10.99.163 tried to ping 10.10.2.1 (no response)

But where is the .163 in the linux machines above

I don't see the mapping for this ip address  in the arp cache of router you posted.

Internet  10.10.99.104          28   0022.3fa9.e440  ARPA   FastEthernet0/0
Internet  10.10.99.150            1   0022.3fa9.e066  ARPA   FastEthernet0/0
Internet  10.10.99.66             1   0014.fd14.b894  ARPA   FastEthernet0/0

Can you ping from 10.10.99.104?

Regards.

Alain.

Don't forget to rate helpful posts.

Hi Alain,

.163 was .130 in the list.  IT's a test box another developer is using and he decided to change the IP.

I do not have the ability to ping from .104 (NAS device running Linux, no prompt, only web interface).

The only way I have to test the NAS devices is to logon to the web interface and have them try to pass an alert email to our mail server, or try to have them check for new updates to their firmware.

Thanks.

ok,

so do the testing with the .150 , is it ok?

Can you get access to ASA?

Because I focused on router but it is communication with ASA that fails for linux boxes, no?

so we need to find what is the difference with another box.

So from .150 can you ping as the ASA? no then is this box receiving arp requests from the ASA

Can you also post a diagram please because your topology with one port only is a little bit weird to understand for me without a diagram.

Regards.

Alain

Don't forget to rate helpful posts.

If I set the gateway on each of the Linux devices to 10.10.99.106, they will pass traffic to the outside work just fine.

It seems to be limited to the 1721 (10.10.99.1) router.

I've attached a diagram of our local network.

The only box I can ping from is the .163 Ubuntu box, and it is not able to ping the ASA (.106) with the gateway set to 10.10.99.1.

Thanks.

ok, let me collect all infos we got so far and I will post my findings tomorrow as it's a bit late for me now.

regards.

Alain.

Don't forget to rate helpful posts.

Thanks for all your help!!!!

--J

jscott
Level 1
Level 1

Hello Alain,

Did you happen to find anything out?

Thanks,

J

Hi Jay,

I'm sorry but I had a lot of work and I haven't had the time for now.

You have this problem only with linux hosts but with other hosts this is ok? and these other hosts on a different subnet? and which OSes?

Regards.

Alain.

Don't forget to rate helpful posts.