N540-24Z8Q2C-M default-sdr status shutoff

[jmartinez20]

Hello Cisco Community,

I'm currently running the following unit with version 7.1.1 and would like to upgrade to 7.4.2 but not able to access the main router  RP/0/RP0/CPU0:ios#   only goes into VM mode.  Any help or reference material is greatly appreciated. 

I have the following unit that is not booting off the RP/0/RP0/CPU0    It only boots from the vm. 

Location: 0/RP0
Id                       Status             IP Address              HB Sent/Recv
-------------------------------------------------------------
sysadmin            running      192.0.0.1                  NA/NA
default-sdr         shutoff       192.0.0.4                       0/0

sysadmin-vm:0_RP0# show hw-module fpd
Thu Jan 16 19:18:09.372 UTC+00:00
FPD Versions
===============
Location      Card type            HWver FPD device              ATR Status                     Run                              Programd
-------------------------------------------------------------------------------
0/RP0     N540-24Z8Q2C-M   1.0 Bootloader                      CURRENT                 1.14                           1.13
0/RP0     N540-24Z8Q2C-M   1.0 CPU-IOFPGA                   CURRENT                  0.07                        0.07
0/RP0     N540-24Z8Q2C-M   1.0 MB-IOFPGA                      CURRENT                  0.23                          0.20

Currently running >>> ncs540-sysadmin-7.1.1 version=7.1.1 [Boot image]

sysadmin-vm:0_RP0# show install active
Thu Jan 16 19:22:16.690 UTC+00:00
Node 0/RP0 [RP]
Active Packages: 1
ncs540-sysadmin-7.1.1 version=7.1.1 [Boot image]

sysadmin-vm:0_RP0# sh sdr
Thu Jan 16 20:16:36.751 UTC+00:00

SDR: default-sdr
Location                             IP Address                     Status                    Boot Count                      Time Started
-----------------------------------------------------------------------------
0/RP0/VM1                           192.0.0.4               VM_START_FAILED          0                            00/00/0 00:00:00
sysadmin-vm:0_RP0#
sysadmin-vm:0_RP0#

sysadmin-vm:0_RP0# show hw-module fpd
Thu Jan 16 20:16:28.893 UTC+00:00
FPD Versions
===============
Location              Card type                            HWver  FPD device                  ATR Status                 Run              Programd
-------------------------------------------------------------------------------
0/RP0                 N540-24Z8Q2C-M                      1.0 Bootloader                  CURRENT                  1.13              1.13
0/RP0                 N540-24Z8Q2C-M                    1.0 CPU-IOFPGA                CURRENT                  0.07              0.07
0/RP0                 N540-24Z8Q2C-M                    1.0 MB-IOFPGA                  CURRENT                  0.20              0.20
sysadmin-vm:0_RP0#

[Flavio Miranda]

@jmartinez20 

 Have you tried type "Exit" on the VM mode?

https://www.cisco.com/c/en/us/td/docs/iosxr/ncs5xx/system-setup/74x/b-system-setup-cg-74x-ncs540/bring-up-the-router.html

[jmartinez20]

Hello Flavio,

I get the following

Press RETURN to get started.

System Admin Username: cisco

Password:

cisco connected from 127.0.0.1 using console on sysadmin-vm:0_RP0
sysadmin-vm:0_RP0#

sysadmin-vm:0_RP0#
sysadmin-vm:0_RP0# exit
Thu Jan 16 20:43:29.390 UTC+00:00

System Admin Username: cisco

Password:

cisco connected from 127.0.0.1 using console on sysadmin-vm:0_RP0
sysadmin-vm:0_RP0# exit
Thu Jan 16 20:43:39.607 UTC+00:00

[Flavio Miranda]

We have similar problem reported here in the forum. It seems to me is something simple.

https://community.cisco.com/t5/xr-os-and-platforms/ncs5501-stuck-in-sysadmin-mode-how-to-return-to-router-rp0-user/td-p/5124861

[jmartinez20]

seems like it's the same problem, I posted my result from the suggested comment, but does not seem to have done anything,

sysadmin-vm:0_RP0#
Disconnecting from 'sysadmin' console. Continue(Y/N)?

y
Connecting to 'sysadmin' console
▒▒▒▒▒▒▒▒
sysadmin-vm:0_RP0#
Disconnecting from 'sysadmin' console. Continue(Y/N)?
Y

Connecting to 'sysadmin' console
▒▒▒▒▒▒▒▒
Disconnecting from 'sysadmin' console. Continue(Y/N)?
Y

Connecting to 'sysadmin' console
▒▒▒▒▒▒▒▒
sysadmin-vm:0_RP0#
Disconnecting from 'sysadmin' console. Continue(Y/N)?
Y

Connecting to 'host' console
host login: Disconnecting from host console. Continue(Y/N)?

Connecting to 'host' console
host login:
host login: cisco
Password:
[host:0_RP0:/misc/disk1]$ Disconnecting from host console. Continue(Y/N)?
Y

#### Waiting for '' lxc to be ready. ####

If you want to connect to available console, press 'Ctrl-o' <'o' as in orange>

Connecting to 'sysadmin' console
▒▒▒▒▒▒▒▒
sysadmin-vm:0_RP0#
Disconnecting from 'sysadmin' console. Continue(Y/N)?
y

sysadmin-vm:0_RP0#

sysadmin-vm:0_RP0#