Network testing for Zoom Meeting

[ปลาวาฬทราย RMUTT CPE IX]

My users complained that zoom connection not good when they use the WiFi, worse than mobile 4G. Do you have any idea to test the zoom connection?

Thank you very much.

[Georg Pauwen]

Hello,

hard to say. What equipment are you using ? Is the WiFi also slow for other applications (e.g. Internet browsing) ? One thing your users could try is to disable HD video in Zoom (select 'Video settings in a meeting' - select the up arrow to the right of the video icon and check or uncheck the HD video option.).

[Vishnu Vardhan S]

Try to use QOS