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Dhikra Marghli
Enthusiast

problem activate VM in ISR 4321 cisco

Hello

 

I have ISR 4321  and i nstall fedora.ova  and i put this configuration :

 

Router(config)#virtual-service
Router(config-virt-serv-global)#virtual-service fedora
Router(config-virt-serv)#ac
Router(config-virt-serv)#activate
% Virtual service ubuntu install has not completed, please activate the VM after install is completed

 

so i delete  file  fedora.ova and i try to install ubuntu.ova  

 

 

Router(config)#virtual-service
Router(config-virt-serv-global)#virtual-service ubuntu
Router(config-virt-serv)#ac
Router(config-virt-serv)#activate


% Virtual service ubuntu install has not completed, please activate the VM after install is completed

 

it show the same problem and the same message error  !!!?? 

 

Router#dir bootflash:
Directory of bootflash:/

342049 drwx 28672 Dec 14 2020 08:09:24 +00:00 tracelogs
358337 drwx 4096 Dec 14 2020 08:04:09 +00:00 virtual-instance
15 -rw- 344320000 Dec 14 2020 07:43:14 +00:00 ubuntu-18.04-server-cloudimg-amd64.o va
260611 drwx 4096 Dec 14 2020 07:34:53 +00:00 SHARED-IOX
325762 drwx 4096 Dec 14 2020 07:34:51 +00:00 license_evlog
14 -rw- 30 Dec 14 2020 07:34:47 +00:00 throughput_monitor_params
18 -rw- 134458 Dec 14 2020 07:34:31 +00:00 memleak.tcl
16289 drwx 4096 Dec 14 2020 07:34:29 +00:00 .prst_sync
17 -rw- 1182 Dec 14 2020 07:34:04 +00:00 mode_event_log
162881 drwx 4096 Dec 14 2020 07:33:25 +00:00 sysboot
374626 drwx 4096 Dec 10 2020 10:16:10 +00:00 .dbpersist
260610 drwx 4096 Dec 10 2020 09:48:46 +00:00 onep
20 -rwx 1314 Dec 10 2020 09:48:13 +00:00 trustidrootx3_ca.ca
19 -rw- 20109 Dec 10 2020 09:48:13 +00:00 ios_core.p7b
325761 drwx 4096 Dec 10 2020 09:38:48 +00:00 gs_script
16 -rw- 703643960 Dec 10 2020 09:11:54 +00:00 isr4300-universalk9.17.03.02.SPA.bin
97729 drwx 4096 Feb 18 2019 07:21:10 +00:00 core
13 -rw- 0 Feb 18 2019 07:19:41 +00:00 tracelogs.271
81441 drwx 4096 Feb 18 2019 07:19:32 +00:00 .rollback_timer
12 -rw- 486645440 Feb 18 2019 07:08:13 +00:00 isr4300-universalk9.03.16.04b.S.155-3.S4b-ext.SPA.bin
260609 drwx 4096 Feb 18 2019 06:59:24 +00:00 .installer
11 drwx 16384 Feb 18 2019 06:58:26 +00:00 lost+found

3149967360 bytes total (775741440 bytes free)
Router#

 

/////////////////////////////////////////////////////////////////////////////////////////////////////

 

Router#show virtual-service list
Virtual Service List:

 

////////////////////////////////////////////////////////////////////////////////////////

 

Router#show running-config interface virtualportGroup 1
Building configuration...

Current configuration : 103 bytes
!
interface VirtualPortGroup1
description managment-Interface
ip address 10.0.0.1 255.255.255.0
end

Router#sho
Router#show run
Router#show running-config | sec
Router#show running-config | section virtual-ser
Router#show running-config | section virtual-service
virtual-service
signing level unsigned
virtual-service install
virtual-service rest_api
vnic gateway VirtualPortGroup2
guest ip address 20.0.0.3
virtual-service ubuntu
vnic gateway VirtualPortGroup1
guest ip address 10.0.0.2
Router#

////////////////////////////////////////////////////////////////////////////////////////////////////

 

so i need a solution for this  problem and for this message error :

 

% Virtual service ubuntu install has not completed, please activate the VM after install is comp leted  

 

i wait a reply from expert VM and expert router 4321 !!

thanks

5 ACCEPTED SOLUTIONS

Accepted Solutions
balaji.bandi
VIP Master

have you install the virtual instance : for example :

 

virtual-service install name sln package bootflash:ubuntu.ova

 

as per the document :

 

https://www.cisco.com/c/en/us/td/docs/security/sln/installation/guide/Learning_Network_License_Virtual_Service_Installation_Guide_v_1_1/SLN_Container_Installation_Guide_chapter_01010.pdf

 

BB

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View solution in original post

we need more information to help here.

 

1. show version

2. what kind of RAM ( 8GIG minimum requirement)

3. Do you have enough flash (50GB or more)

4. where did this OVA got from ? have you download docker from cisco site :

https://developer.cisco.com/kvm/

 

attached on of the document if you building own OVA to deploy in ISR.

 

here is good video - which works for me, should work for you :

 

https://www.youtube.com/watch?v=649KigM8eBk

 

Hope this helps you.

 

As i have advised you, this is a community forum - we help the best we can where possible, if this is urgent please do contact Cisco TAC if you have smartnet contract or service contract.

 

BB

***** Rate All Helpful Responses *****

How to Ask The Community for Help

View solution in original post

A five-minute walkthrough showing what Service Containers are about, why you would want them, how to deploy them and where to get more information. Go to dev...

For me looks like you have resource issue - because never tried with Lower ram than 8GB and more HDD space

 

but you can debug and post the logs to understand what went wrong ?

 

debug virtual-service all
terminal monitor

 

then virtual-service install name ubuntu package harddisk:ubuntu.ova

you  can capture logs and post here.

BB

***** Rate All Helpful Responses *****

How to Ask The Community for Help

View solution in original post

This is very clear message why failing - as i mentioned past post and video and otehr document, check the requirement before installing container.

 

You need to patient to install OVA how you wait installing VM in esxi or any other virtual machine to bootup.

 

Dec 16 07:16:20.980: VIRTUAL-SERVICE: Started response timer for tid 37000004 - 30 minutes
*Dec 16 07:16:29.039: %VMAN-2-INVALID_PACKAGE: R0/0: vman: Virtual Service[ubuntu]::Invalid package::Failed to verify virtual service package-def file::Failed to unpack the OVA; Insufficient disk space to unpack OVA: (ubuntu.ova 876MB, avail 191MB)
*Dec 16 07:16:29.519: VIRTUAL-SERVICE: Install pkg response for tid 37000004: rc=1, descr=VM [ubuntu]: Install failed, VM unpacking error
*Dec 16 07:16:29.519: %IOSXE_VMAN-3-MSGINITFAIL: Failed to initialize required Virt-manager resource: VM [ubuntu]: Install failed, VM unpacking error

 

You have space issue here. so read again PDF attached to thread before you rushing and installing.

 

Hope this helps you, let us know anything we can help, if not we take this as resolved, since this is more of resource issue than technical here.,

 

BB

***** Rate All Helpful Responses *****

How to Ask The Community for Help

View solution in original post

balaji.bandi
VIP Master

that is the reason Cisco coomunity more helpful, help each other to resolve the issue quickly,  but every one have their view and different answers, but we need to wait and be patient, make sure the issue addresses correctly with right inputs in place. that is reason some take long time to address to know the environment better.

 

Cheers for making post as solution or fix forward.

 

BB

***** Rate All Helpful Responses *****

How to Ask The Community for Help

View solution in original post

14 REPLIES 14
balaji.bandi
VIP Master

have you install the virtual instance : for example :

 

virtual-service install name sln package bootflash:ubuntu.ova

 

as per the document :

 

https://www.cisco.com/c/en/us/td/docs/security/sln/installation/guide/Learning_Network_License_Virtual_Service_Installation_Guide_v_1_1/SLN_Container_Installation_Guide_chapter_01010.pdf

 

BB

***** Rate All Helpful Responses *****

How to Ask The Community for Help

View solution in original post

OF  course , i do all think all command and i try to install other .ova and the same problem : problem activate VM in isr 4321 !!!!

 

please can you  give you output to check the exact problem because it is more two day and i am the same error message : 

///////////////////////////////////////////////////////////////////////////////////////////////////////

Router#virtual-service in
Router#virtual-service install na
Router#virtual-service install name ubuntu pa
Router#virtual-service install name ubuntu package bo
Router#$untu package bootflash:ubuntu-18.04-server-cloudimg-amd64.ova
Installing package 'bootflash:/ubuntu-18.04-server-cloudimg-amd64.ova' for virtual-service 'ubuntu'. Once the install has finished, the VM may be activated. Use 'show virtual-service list' for progress.

Router#sho
Router#show virt
Router#show virtual-service li
Router#show virtual-service list
Virtual Service List:

 


Router#conf ter
Router#conf terminal
Enter configuration commands, one per line. End with CNTL/Z.
Router(config)#virt
Router(config)#virtual-ser
Router(config)#virtual-service ubuntu
Router(config-virt-serv)#ac
Router(config-virt-serv)#activate
% Virtual service ubuntu install has not completed, please activate the VM after install is completed
Router(config-virt-serv)#

////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

 

So please , i need to resolve this problem that i can't understant the solution !!!

 

i wait a reply 

thanks

 

 

 

 

Please , can you check  your message private and i wait your reply

 

thanks in advance

we need more information to help here.

 

1. show version

2. what kind of RAM ( 8GIG minimum requirement)

3. Do you have enough flash (50GB or more)

4. where did this OVA got from ? have you download docker from cisco site :

https://developer.cisco.com/kvm/

 

attached on of the document if you building own OVA to deploy in ISR.

 

here is good video - which works for me, should work for you :

 

https://www.youtube.com/watch?v=649KigM8eBk

 

Hope this helps you.

 

As i have advised you, this is a community forum - we help the best we can where possible, if this is urgent please do contact Cisco TAC if you have smartnet contract or service contract.

 

BB

***** Rate All Helpful Responses *****

How to Ask The Community for Help

View solution in original post

A five-minute walkthrough showing what Service Containers are about, why you would want them, how to deploy them and where to get more information. Go to dev...

1-1. show version

 

Router#show version
Cisco IOS XE Software, Version 17.03.02
Cisco IOS Software [Amsterdam], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 17 .3.2, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2020 by Cisco Systems, Inc.
Compiled Sat 31-Oct-20 13:21 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2020 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: 16.12(2r)

Router uptime is 52 minutes
Uptime for this control processor is 53 minutes
System returned to ROM by LocalSoft
System image file is "bootflash:isr4300-universalk9.17.03.02.SPA.bin"
Last reload reason: LocalSoft

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

 

Suite License Information for Module:'esg'

--------------------------------------------------------------------------------
Suite Suite Current Type Suite Next reboot
--------------------------------------------------------------------------------
FoundationSuiteK9 None Smart License None
securityk9
appxk9

AdvUCSuiteK9 None Smart License None
uck9
cme-srst
cube


Technology Package License Information:

-----------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
appxk9 None Smart License None
uck9 uck9 Smart License uck9
securityk9 None Smart License None
ipbase ipbasek9 Smart License ipbasek9

The current throughput level is 50000 kbps


Smart Licensing Status: Registration Not Applicable/Not Applicable

cisco ISR4321/K9 (1RU) processor with 1714961K/3071K bytes of memory.
Processor board ID FDO2307A2Y7
Router operating mode: Autonomous
2 Gigabit Ethernet interfaces
4 Voice FXO interfaces
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
3125247K bytes of flash memory at bootflash:.
30310160K bytes of USB flash at usb0:.

Configuration register is 0x2102

 

///////////////////////////////////////////////////////////////////////////////////////////////////

Router#dir bootflash:ubuntu.ova
Directory of bootflash:/ubuntu.ova

15 -rw- 917626880 Dec 15 2020 07:41:07 +00:00 ubuntu.ova

3149967360 bytes total (200790016 bytes free

////////////////////////////////////////////////////////////////////////////////////////////////////

 

i install fedora from : as like this video : https://www.youtube.com/watch?v=649KigM8eBk

But the same message :

 

% Virtual service ubuntu install has not completed, please activate the VM after install is completed


Router(config-virt-serv)#end
Router#sho
Router#show virt
Router#show virtual-service li
Router#show virtual-service list
Virtual Service List:

 

 

/////////////////////////////////////////////////////////////////////////////////////////////////////

 

So i delete fedora.ova and install ubuntu.ova like this video :

https://www.youtube.com/watch?v=wCRlPzWfwhk&feature=youtu.be

 

But the same message :

% Virtual service ubuntu install has not completed, please activate the VM after install is completed


Router(config-virt-serv)#end
Router#sho
Router#show virt
Router#show virtual-service li
Router#show virtual-service list
Virtual Service List:

 

//////////////////////////////////////////////////////////////////////////////////////////////

 

Router#show running-config | section virtu
virtual-service
signing level unsigned
virtual-service install
virtual-service ubuntu
vnic gateway VirtualPortGroup1
guest ip address 10.0.0.2
Router#

Router#show running-config interface virtualportGroup 1
Building configuration...

Current configuration : 103 bytes
!
interface VirtualPortGroup1
description managment-Interface
ip address 10.0.0.1 255.255.255.0
end

//////////////////////////////////////////////////////////////////////////////////////////////////////////////

 

So please , what's do you think about all output that i send you !!

 

i wait a answer from you because this problem have more 4 days !!!

 

thanks to reply me !!

 

 

 

 

A five-minute walkthrough showing what Service Containers are about, why you would want them, how to deploy them and where to get more information. Go to dev...
This tutorial is a walk through of how to install Service Containers on ISR 4K routers. The containers are essentially KVM virtual machines. This tutorial ...

 

 

Please , can you check my reply  ans i wait a final answer according output that i send you !!

 

thanks in advance

For me looks like you have resource issue - because never tried with Lower ram than 8GB and more HDD space

 

but you can debug and post the logs to understand what went wrong ?

 

debug virtual-service all
terminal monitor

 

then virtual-service install name ubuntu package harddisk:ubuntu.ova

you  can capture logs and post here.

BB

***** Rate All Helpful Responses *****

How to Ask The Community for Help

View solution in original post

Ok  thanks to reply me :

i send you a file  that show all debug

 

so what do you think

thanks 

//////////////////////////////////////////////////

Router#virtu
Router#virtual-service in
Router#virtual-service install ubuntu pac
Router#virtual-service install na
Router#virtual-service install name ubuntu pa
Router#virtual-service install name ubuntu package bo
Router#virtual-service install name ubuntu package bootflash:ubuntu.ova
Installing package 'bootflash:/ubuntu.ova' for virtual-service 'ubuntu'. Once the install has finished, the VM may be activated. Use 'show virtual-service list' for progress.

Router#
*Dec 16 07:16:20.980: VIRTUAL-SERVICE [ubuntu]: Sending install req for [ubuntu], path=bootflash:/ubuntu.ova, uri= uid=0
*Dec 16 07:16:20.980: VIRTUAL-INSTANCE: Message sent for INSTALL TDL request: Virtual-instance name: ubuntu, UID: 0
*Dec 16 07:16:20.980: VIRTUAL-SERVICE: Started response timer for tid 37000004 - 30 minutes
*Dec 16 07:16:29.039: %VMAN-2-INVALID_PACKAGE: R0/0: vman: Virtual Service[ubuntu]::Invalid package::Failed to verify virtual service package-def file::Failed to unpack the OVA; Insufficient disk space to unpack OVA: (ubuntu.ova 876MB, avail 191MB)
*Dec 16 07:16:29.519: VIRTUAL-SERVICE: Install pkg response for tid 37000004: rc=1, descr=VM [ubuntu]: Install failed, VM unpacking error
*Dec 16 07:16:29.519: %IOSXE_VMAN-3-MSGINITFAIL: Failed to initialize required Virt-manager resource: VM [ubuntu]: Install failed, VM unpacking error
*Dec 16 07:16:29.519: VIRTUAL-SERVICE: Received local transport activation request
*Dec 16 07:16:29.519: VIRTUAL-SERVICE: VM local transport already deactivated
*Dec 16 07:16:29.519: VIRTUAL-SERVICE: Local transport 'deactivation' request processed
Router#conf ter
Router#conf terminal
Enter configuration commands, one per line. End with CNTL/Z.
Router(config)#virt
Router(config)#virtual-ser
Router(config)#virtual-service ubuntu
Router(config-virt-serv)#ac
Router(config-virt-serv)#activate
% Virtual service ubuntu install has not completed, please activate the VM after install is completed
Router(config-virt-serv)#
*Dec 16 07:17:16.795: VIRTUAL-SERVICE [ubuntu]: Activate CLI: appl->owner []

 

 

///////////////////////////////////////////////////

 

is send you output and i wait your reply and answer !!

thanks in advance

This is very clear message why failing - as i mentioned past post and video and otehr document, check the requirement before installing container.

 

You need to patient to install OVA how you wait installing VM in esxi or any other virtual machine to bootup.

 

Dec 16 07:16:20.980: VIRTUAL-SERVICE: Started response timer for tid 37000004 - 30 minutes
*Dec 16 07:16:29.039: %VMAN-2-INVALID_PACKAGE: R0/0: vman: Virtual Service[ubuntu]::Invalid package::Failed to verify virtual service package-def file::Failed to unpack the OVA; Insufficient disk space to unpack OVA: (ubuntu.ova 876MB, avail 191MB)
*Dec 16 07:16:29.519: VIRTUAL-SERVICE: Install pkg response for tid 37000004: rc=1, descr=VM [ubuntu]: Install failed, VM unpacking error
*Dec 16 07:16:29.519: %IOSXE_VMAN-3-MSGINITFAIL: Failed to initialize required Virt-manager resource: VM [ubuntu]: Install failed, VM unpacking error

 

You have space issue here. so read again PDF attached to thread before you rushing and installing.

 

Hope this helps you, let us know anything we can help, if not we take this as resolved, since this is more of resource issue than technical here.,

 

BB

***** Rate All Helpful Responses *****

How to Ask The Community for Help

View solution in original post

Please , can you check  your message private and i wait your reply

 

thanks in advance

 

and the problem up now is not resolved !!! 

Please can you reply me 

Hello,

 

out of curiosity, since you have been struggling with this for quite a while, how did you finally get this resolved ?

Yes , you are right , you make me laugh !! it is  responsibility, you have know where is the problem and the solution
I really liked the challenge of my job!!

 

thanks for expert forum cisco to help me !!

balaji.bandi
VIP Master

that is the reason Cisco coomunity more helpful, help each other to resolve the issue quickly,  but every one have their view and different answers, but we need to wait and be patient, make sure the issue addresses correctly with right inputs in place. that is reason some take long time to address to know the environment better.

 

Cheers for making post as solution or fix forward.

 

BB

***** Rate All Helpful Responses *****

How to Ask The Community for Help

View solution in original post