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problem in 7507 (not recieved any response)

ashookoul
Level 1
Level 1

Hello

In 7507 i am getting these errors when i put the entire load of more than 1000 locations on this router.i am connecting these locations through 6PRI lines.

%VIP2-3-MSG:slot4 VIP-3-SVIP_ RELOAD:SVIP Reload is called.

VIP2-3-MSG:slot4 VIP-3-SYSTEM_eXCEPTION:VIP System Exception occur

and after viwing sh diag

3 crashes since restart

i am pasting the logs of the router which i have copied during the activity

16:33:00: %ISDN-6-DISCONNECT: Interface Serial6/0/0:25 disconnected from 033222

79673 KOLKATA_ZO, call lasted 184 seconds

16:33:00: %LINK-3-UPDOWN: Interface Serial6/0/0:25, changed state to down

16:33:00: %VIP2-3-MSG: slot4 VIP-3-SVIP_RELOAD: SVIP Reload is called.

16:33:00: %VIP2-3-MSG: slot4 VIP-3-SYSTEM_EXCEPTION: VIP System Exception occurr

ed sig=10, code=0x14, context=0x608F48A4

EEPROM format version 4

HW rev 1.00, Board revision C0

Serial number: JAE07230719 Part number: 73-5419-06

3 crashes since restart.

Last crash context (*May 22 2005 03:13:57):

$0 : 00000000, AT : 60860000, v0 : 60730000, v1 : 0009DAAC

a0 : 00000141, a1 : 6085AC24, a2 : 6085AC20, a3 : 60BEB500

t0 : 00000010, t1 : 3400E101, t2 : 3400C100, t3 : FFFF00FF

t4 : 600FFA50, t5 : 000000F8, t6 : 00000400, t7 : 65726961

s0 : 60BC5E70, s1 : 60B911CC, s2 : 00000FA4, s3 : 000005B0

s4 : 60B91120, s5 : 00000000, s6 : 60B9262C, s7 : 60400000

t8 : 00000000, t9 : 00000004, k0 : 00000000, k1 : 00000001

gp : 60862A20, sp : 609738E0, s8 : 608F0000, ra : 6024D944

EPC : 600EB174, ErrorEPC : 80008698, SREG : 3400E103

Cause 00001014 (Code 0x5): Address Error (store) exception

Traceback= 0x600EB174 0x6024D944 0x6024E4BC 0x60254908

0x602549A4

--Boot log begin--

AK

1 Reply 1

b-ulrich
Level 3
Level 3

Hi,

There is really not alot to go on with what you posted. Has this worked before and just started crashing. Usually on the larger 7500 routers I let Cisco TAC address these type of VIP issues. I know that does not help you much, but if you have a valid contract that would be the best place to start. There is some prettty nice documentation on crashes. It looks like this was a bus exception error.

B

http://www.cisco.com/en/US/products/hw/modules/ps3088/products_tech_note09186a008019e5e0.shtml

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