ROM by Critical process cmand fault on rp_0_0 (rc=134) - ASR 1001-x

[Mohammad Abu Helal]

Hello

We have Cisco ASR1001-x that crashes with this error 

ROM by Critical process cmand fault on rp_0_0 (rc=134) 

I didn't understand exactly what went wrong 

what could be the issue here? 

[Leo Laohoo]

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@Mohammad Abu Helal wrote:

ROM by Critical process cmand fault on rp_0_0 (rc=134) ​

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CSCvv86246, CSCvs45089, CSCwd25393, CSCvh86136, CSCwe22066 and many more.

[marce1000]

  - Use latest advisory software on your ASR : https://software.cisco.com/download/home/284932298/type/282046477/release/Cupertino-17.9.5a
              check if that helps!

 M.

[Mohammad Abu Helal]

This is what we have and it didn't help 

show version | include IOS
Cisco IOS XE Software, Version 17.06.07
Cisco IOS Software [Bengaluru], ASR1000 Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 17.6.7, RELEASE SOFTWARE (fc3)
Cisco IOS-XE software, Copyright (c) 2005-2024 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE

[marce1000]

  - 17.6.7 , is the latest not the latest advisory , you either have the option of trying 17.9.5a (too) , or since you are working
     with recent releases engage Cisco TAC , 

 M.

[Mohammad Abu Helal]

do you have any suggestions for a stable release? 

The router will do just routing and CGNAT for 2000 users

[Mohammad Abu Helal]

The issue started with 17.9.5a and I changed it to 17.6.7 to check if it helps 

it looks like both versions have the same issue

[marce1000]

        - Then your only option is Cisco support = TAC , 

 M.