Rick,See below the console

anmohanraj · ‎12-03-2012

Hi Experts,

We have 1841 router (Cisco IOS Software, 1841 Software (C1841-ADVSECURITYK9-M), Version 12.4(9)T1, RELEASE SOFTWARE (fc2)), currently the router up and running on "c1841-advsecurityk9-mz.124-9.T1.bin" and when we try to upgrade the IOS with "c1841-advsecurityk9-mz.124-24.T7.bin" its not taking the new IOS. After config we rebooted sevaral time, kindly advice

Below is the config and other details details

Show Version

Cisco IOS Software, 1841 Software (C1841-ADVSECURITYK9-M), Version 12.4(9)T1, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Compiled Wed 30-Aug-06 15:03 by prod_rel_team

ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

r03163 uptime is 1 hour, 9 minutes

System returned to ROM by reload at 02:30:00 CST Mon Dec 3 2012

System restarted at 02:31:41 CST Mon Dec 3 2012

System image file is "flash:c1841-advsecurityk9-mz.124-9.T1.bin"

Boot system config

boot-start-marker

boot system flash:c1841-advsecurityk9-mz.124-24.T7.bin

boot-end-marker

sh flash

-#- --length-- -----date/time------ path

1 21855128 Nov 30 2012 17:24:50 -06:00 c1841-advsecurityk9-mz.124-9.T1.bin

2 1821 Dec 28 2006 20:35:58 -06:00 sdmconfig-18xx.cfg

3 833024 Dec 28 2006 20:36:54 -06:00 es.tar

4 1052160 Dec 28 2006 20:37:18 -06:00 common.tar

5 1038 Dec 28 2006 20:37:38 -06:00 home.shtml

6 102400 Dec 28 2006 20:37:56 -06:00 home.tar

7 491213 Dec 28 2006 20:38:16 -06:00 128MB.sdf

8 1684577 Dec 28 2006 20:38:50 -06:00 securedesktop-ios-3.1.1.27-k9.pkg

9 398305 Dec 28 2006 20:39:18 -06:00 sslclient-win-1.1.0.154.pkg

10 34393424 Oct 3 2012 08:08:52 -05:00 c1841-advsecurityk9-mz.124-24.T7.bin

Raju Sekharan · ‎12-03-2012

Are you getting any error on the console or it just boots with c1841-advsecurityk9-mz.124-9.T1

Try chaning the boot statement as below

boot system flash flash:c1841-advsecurityk9-mz.124-24.T7.bin

Thanks

Raju

r.randriamanana · ‎03-03-2015

Hello all,

I have just update the ios to c1841-advsecurityk9-mz.124-24.T7.bin then the router can't boot, I already download an other one but the problem still occurred, is everyone can help me? see the error below.

Smart Init is enabled
smart init is sizing iomem
ID            MEMORY_REQ         TYPE
                0X003AA110 public buffer pools
                0X00211000 public particle pools
                0X00020000 Crypto module pools
                0X000021B8 Onboard USB

If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.

Thanks,

Raji

Richard Burts · ‎03-03-2015

Raji

You say see the error below but what you posted does not have any error.

As we said in the original thread the best thing to do is to connect to the console of the router, attempt to boot, and to post ALL of the console output during the attempt to boot.

As was suggested in the original thread one possible cause of problems like this is not having enough memory. Can you verify the amount of memory available in your router and the amount of memory required for this version of IOS?

HTH

Rick

HTH

Rick

r.randriamanana · ‎03-03-2015

Hi,

I think that there is no AIM cards in the router then the router can't boot with advencedsec ios. see below the boot process.

System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2006 by cisco Systems, Inc.
PLD version 0x10
GIO ASIC version 0x127
c1841 platform with 262144 Kbytes of main memory
Main memory is configured to 64 bit mode with parity disabled

Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xcb80

program load complete, entry point: 0x8000f000, size: 0x15059d0
Self decompressing the image : ############################################################################################################ [OK]

Smart Init is enabled
smart init is sizing iomem
ID            MEMORY_REQ         TYPE
                0X003AA110 public buffer pools
                0X00211000 public particle pools
                0X00020000 Crypto module pools
0X0588          0X00000000 UNKNOWN Card in slot 1
                0X000021B8 Onboard USB

If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.

Allocating additional 20112742 bytes to IO Memory.
PMem allocated: 239075328 bytes; IOMem allocated: 29360128 bytes

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco IOS Software, 1841 Software (C1841-ADVIPSERVICESK9-M), Version 12.4(10), RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2006 by Cisco Systems, Inc.
Compiled Wed 16-Aug-06 01:04 by prod_rel_team
Image text-base: 0x60078FC8, data-base: 0x61C00000

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2006 by cisco Systems, Inc.
PLD version 0x10
GIO ASIC version 0x127
c1841 platform with 262144 Kbytes of main memory
Main memory is configured to 64 bit mode with parity disabled

Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xcb80

program load complete, entry point: 0x8000f000, size: 0x15059d0
Self decompressing the image : ############################################################################################################ [OK]

Smart Init is enabled
smart init is sizing iomem
ID            MEMORY_REQ         TYPE
                0X003AA110 public buffer pools
                0X00211000 public particle pools
                0X00020000 Crypto module pools
0X0588          0X00000000 UNKNOWN Card in slot 1
                0X000021B8 Onboard USB

If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.

Allocating additional 20112742 bytes to IO Memory.
PMem allocated: 239075328 bytes; IOMem allocated: 29360128 bytes

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco IOS Software, 1841 Software (C1841-ADVIPSERVICESK9-M), Version 12.4(10), RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2006 by Cisco Systems, Inc.
Compiled Wed 16-Aug-06 01:04 by prod_rel_team
Image text-base: 0x60078FC8, data-base: 0x61C00000

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2006 by cisco Systems, Inc.
PLD version 0x10
GIO ASIC version 0x127
c1841 platform with 262144 Kbytes of main memory
Main memory is configured to 64 bit mode with parity disabled

Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xcb80

program load complete, entry point: 0x8000f000, size: 0x15059d0
Self decompressing the image : ############################################################################################################ [OK]

Smart Init is enabled
smart init is sizing iomem
ID            MEMORY_REQ         TYPE
                0X003AA110 public buffer pools
                0X00211000 public particle pools
                0X00020000 Crypto module pools
0X0588          0X00000000 UNKNOWN Card in slot 1
                0X000021B8 Onboard USB

If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.

Allocating additional 20112742 bytes to IO Memory.
PMem allocated: 239075328 bytes; IOMem allocated: 29360128 bytes

Restricted Rights Legend

Thanks,

Rj

Richard Burts · ‎03-03-2015

Rj

Thanks for the additional information. The output is helpful, especially this line

0X0588 0X00000000 UNKNOWN Card in slot 1

So what card is in slot 1? Is it possible to remove that card and try booting again?

Also I notice that in your first post you tell us that you are upgrading to release c1841-advsecurityk9-mz.124-24.T7.bin but the booting output that you post is loading (C1841-ADVIPSERVICESK9-M), Version 12.4(10) which I assume is the original code. Can you verify that there is a boot system command in the configuration which points to the new image?

HTH

Rick

HTH

Rick

r.randriamanana · ‎03-03-2015

Card WIC in the slot 1, I have just removed the card and tried with C1841-ADVIPSERVICESK9-M and advsecurityk9 IOS the problem still occurred.

Thanks.

Richard Burts · ‎03-03-2015

Rj

Thanks for trying my suggestion about removing the card. If the problem still occurs then please boot again and post all of the console output during the attempt to boot.

HTH

Rick

HTH

Rick

r.randriamanana · ‎03-03-2015

Rick,

See below the console output without card in slot 1.

System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2006 by cisco Systems, Inc.
PLD version 0x10
GIO ASIC version 0x127
c1841 platform with 262144 Kbytes of main memory
Main memory is configured to 64 bit mode with parity disabled

Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xcb80

program load complete, entry point: 0x8000f000, size: 0x15059d0
Self decompressing the image : ############################################################################################################ [OK]

Smart Init is enabled
smart init is sizing iomem
ID            MEMORY_REQ         TYPE
                0X003AA110 public buffer pools
                0X00211000 public particle pools
                0X00020000 Crypto module pools
                0X000021B8 Onboard USB

If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.

Allocating additional 20112742 bytes to IO Memory.
PMem allocated: 239075328 bytes; IOMem allocated: 29360128 bytes

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco IOS Software, 1841 Software (C1841-ADVIPSERVICESK9-M), Version 12.4(10), RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2006 by Cisco Systems, Inc.
Compiled Wed 16-Aug-06 01:04 by prod_rel_team
Image text-base: 0x60078FC8, data-base: 0x61C00000

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2006 by cisco Systems, Inc.
PLD version 0x10
GIO ASIC version 0x127
c1841 platform with 262144 Kbytes of main memory
Main memory is configured to 64 bit mode with parity disabled

Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xcb80

program load complete, entry point: 0x8000f000, size: 0x15059d0
Self decompressing the image : ############################################################################################################ [OK]

Smart Init is enabled
smart init is sizing iomem
ID            MEMORY_REQ         TYPE
                0X003AA110 public buffer pools
                0X00211000 public particle pools
                0X00020000 Crypto module pools
                0X000021B8 Onboard USB

If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.

Allocating additional 20112742 bytes to IO Memory.
PMem allocated: 239075328 bytes; IOMem allocated: 29360128 bytes

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco IOS Software, 1841 Software (C1841-ADVIPSERVICESK9-M), Version 12.4(10), RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2006 by Cisco Systems, Inc.
Compiled Wed 16-Aug-06 01:04 by prod_rel_team
Image text-base: 0x60078FC8, data-base: 0x61C00000

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

r.randriamanana · ‎03-05-2015

Hi expert,

I have a couple of 1841, see below the console output

1st

Cisco 1841 (revision 7.0) with 116736K/14336K bytes of memory.
Processor board ID FCZ..
2 FastEthernet interfaces
1 Serial(sync/async) interface
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.

.... and then at this one:

Cisco 1841 (revision 6.0) with 118784K/12288K bytes of memory.
Processor board ID FC..
2 FastEthernet interfaces
2 Low-speed serial(sync/async) interfaces
1 Virtual Private Network (VPN) Module
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.

I found that the AIM slot is empty in both router.
how to enable the vpn module?
the first one can't boot with advsecurityk9 ios (ipbase only)

Thanks,

Rj

Leo Laohoo · ‎03-05-2015

Your router is doing a SILENT crash.

Try to load different IOS version.

the first one can't boot with advsecurityk9 ios (ipbase only)

If the crypto feature set is NOT loaded, then the VPN card cannot be enabled.

anmohanraj · ‎12-03-2012

We are not getting any error, i tried with your update but no luck again lodaing with an old IOS.

mahmoodmkl · ‎12-03-2012

Hi,

Can u check what is the config-register value.

Thanks

Leo Laohoo · ‎12-03-2012

Connect to the console port and reboot the router.

Post the entire bootup process. The file you want to run could be corrupt, hence the router is booting the second IOS.

anmohanraj · ‎12-03-2012

Leo,

Here is the proof for the IOS it's healthy

#verify /md5 flash:c1841-advsecurityk9-mz.124-24.T7.bin

..................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Done!

verify /md5 (flash:c1841-advsecurityk9-mz.124-24.T7.bin) = 18d51069a95e7e6fe0aeb5929f598da3

#verify flash:c1841-advsecurityk9-mz.124-24.T7.bin

%Filesystem does not support verify operations

Verifying file integrity of flash:c1841-advsecurityk9-mz.124-24.T7.bin..........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Done!

Embedded Hash MD5 : 0BB0B36119696745D8174F8F8C55145B

Computed Hash MD5 : 0BB0B36119696745D8174F8F8C55145B

CCO Hash MD5 : 18D51069A95E7E6FE0AEB5929F598DA3

Signature Verified

IOS Relase Info from Cisco

Description: ADVANCED SECURITY

Release: 12.4.24T7

Release Date: 01/Mar/2012

File Name: c1841-advsecurityk9-mz.124-24.T7.bin

Min Memory: DRAM 192 MB Flash 64 MB

Size: 32.80 MB (34393424 bytes)

MD5 Checksum: 18d51069a95e7e6fe0aeb5929f598da3

Router IOS upgrade issue