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RV340 locked at login

Translator
Community Manager
Community Manager

Good morning, I ask for help to the more experienced, because I can not access my router RV340 via web, I simply put user and password and it keeps rotating and to, does not login, is working normally, but without access the settings, I have already done the reset, it went to default, access by IP:192.168.1.1 opens the page, put user and password cisco, but it does not open, just is rotating an image and back to static. The same works, since connected to the internet does the routing normally, but in the default settings. And from what I heard his console port doesn't come enabled, it would be for future use.

1 Reply 1

Translator
Community Manager
Community Manager

Hello,

There is a solution in this post where a firmware upgrade was done via USB in the RV. If you have a valid support agreement, open a case in TAC. If you do not have this discussion to see the procedure performed.

https://community.cisco.com/t5/small-business-routers/rv340-unable-to-login-to-admin-portal/td-p/4185895/page/2

https://www.al3xclarke.co.uk/cisco-rv-series-gui-login-loop/

 

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