SA520 is GARBAGE and makes Cisco look incompetent

[matt.macnish]

I've now bought 3 of these for clients and I look and an idiot for  trusting Cisco.

Cisco isn't putting any effort into  their stuff any more.

I tried setting up a vlan for  a public wifi to separate from the wired lan with the shipping firmware  1.0.15.

Unfortunately this firmware is incomplete.   They're missing the feature to setup the dhcp and network settings for  the vlan subnet.

When you upgrade to 1.1.21 it fixes  this but now they're still missing the dhcp client list for vlans.

I've  tested this on all 3 and they're all the same.  In addition to this I  can't get the optional port to work.

Just  unbelievable how poor this device was created.

[antasson]

Hi ms ms,

did you open a TAC case for these problems? Can you tell me the number?

I work in TAC and I can guarantee you we're usually very keen solving our products' defects.

Best regards,

Antonio

[paolo bevilacqua]

Antonio,

Do not assume the OP has a support contract.That is usually the case with small business casual customers.

Then they become even more irate learning that they need to buy one in order to open TAC cases on a newly bought product.

I do understand their frustration, however that is one reason more to use a partner when deploying Cisco products.