Smart Licensing after upgrade

[martynch1]

Evening,

We have several C1111 Routers that were running 16.9 with perpetual traditional licences, since moving to 16.10 smart licensing has been enabled and all our licences are now showing as expired.

I've tried transferring them over to smart licensing but received an email saying that our hardware is not under any contract and that we have 120 days to them under maintenance.

What happens in 120 days if we do not get the tins under maintenance, also why have we got to have them under maintenance to use the licences we have already paid for?

Confused

Thank you

[balaji.bandi · Accepted solution]

Nothing going to happen for the perpetual License that router going to work as expected.

Due compliance if you have any Advanced License used for RTU, that features may be me disabled.

check with License team over chat - they can help you, if you have order information that shows you paid.

Note : all the License not perpetuals, some License are 1 year / 3 yeras / 5 years - not sure what License its expired

[martynch1]

Thanks for responding. for completeness, below is a snippet from the Cisco mail I received and also our licence statuses

Before
Index 1 Feature: appxk9
        Period left: Life time
        License Type: Permanent
        License State: Active, In Use
        License Count: Non-Counted
        License Priority: Medium
Index 2 Feature: securityk9
        Period left: Not Activated
        Period Used: 0  minute  0  second
        License Type: EvalRightToUse
        License State: Active, Not in Use, EULA not accepted
        License Count: Non-Counted
        License Priority: None
Index 3 Feature: ipbasek9
Index 4 Feature: FoundationSuiteK9
        Period left: Not Activated
        Period Used: 0  minute  0  second
        License Type: EvalRightToUse
        License State: Active, Not in Use, EULA not accepted
        License Count: Non-Counted
        License Priority: None
Index 5 Feature: hseck9
Index 6 Feature: throughput
        Period left: Not Activated
        Period Used: 0  minute  0  second
        License Type: EvalRightToUse
        License State: Active, Not in Use, EULA not accepted
        License Count: Non-Counted
        License Priority: None
Index 7 Feature: internal_service

After

show lic all
Smart Licensing Status
======================

Smart Licensing is ENABLED

Registration:
  Status: UNREGISTERED
  Export-Controlled Functionality: NOT ALLOWED

License Authorization:
  Status: EVAL EXPIRED on May 30 09:58:46 2021 GMT

License Conversion:
  Automatic Conversion Enabled: False
  Status: Not started

Export Authorization Key:
  Features Authorized:
    <none>

Utility:
  Status: DISABLED

Data Privacy:
  Sending Hostname: yes
    Callhome hostname privacy: DISABLED
    Smart Licensing hostname privacy: DISABLED
  Version privacy: DISABLED

Transport:
  Type: Callhome

License Usage
==============

(ISR_1100_4P_Application):
  Description:
  Count: 1
  Version: 1.0
  Status: EVAL EXPIRED
  Export status: NOT RESTRICTED

Product Information
===================
UDI: PID:C1111-4P,SN:

Agent Version
=============
Smart Agent for Licensing: 4.5.10_rel/87
Component Versions: SA:(1_3_dev)1.0.15, SI:(dev22)1.2.1, CH:(rel5)1.0.3, PK:(dev18)1.0.3

Reservation Info
================
License reservation: DISABLED

Dear Customer,

According to our records the device with host name test_R1 and Serial Number xxxxxxxx is currently not under contract.

A valid contract is required to use Smart Call Home. However, to assist you while you resolve entitlement for this device, we have registered your device for a trial period of 120 days, during which time you can use the full functionality of the Smart Call Home feature. Please resolve entitlement before this trial period ends to ensure uninterrupted service.

Or do I not even need Call Home to use Smart Licensing?

Thank you 

[balaji.bandi]

You only have base License - so that per perpetual.

Index 1 Feature: appxk9
        Period left: Life time
        License Type: Permanent
        License State: Active, In Use
        License Count: Non-Counted
        License Priority: Medium
Index 3 Feature: ipbasek9