Hi All
On my central router I discovered a spam of Smart Call Home messages in the syslog, it looks like this:
2021-12-01 22:01:33.618 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-01 22:19:25.949 CET SAEVT_COMM_RESTORED
2021-12-01 22:24:02.231 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-01 22:24:02.232 CET SAEVT_UTILITY_RUM_FAIL
2021-12-01 22:26:52.777 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-01 22:27:12.304 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-01 22:39:15.793 CET SAEVT_COMM_RESTORED
2021-12-01 23:01:25.047 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-01 23:01:35.382 CET SAEVT_COMM_RESTORED
2021-12-01 23:24:08.353 CET SAEVT_POLL_MESSAGE messageType="LICENSE_USAGE"
2021-12-01 23:26:54.037 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-01 23:27:12.466 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-01 23:28:11.847 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-01 23:30:13.027 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-01 23:43:15.089 CET SAEVT_COMM_RESTORED
2021-12-02 00:05:29.393 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-02 00:19:30.534 CET SAEVT_COMM_RESTORED
2021-12-02 01:03:25.756 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-02 01:03:27.239 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-02 01:05:33.921 CET SAEVT_COMM_RESTORED
2021-12-02 01:17:42.225 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-02 01:18:51.250 CET SAEVT_COMM_RESTORED
2021-12-02 02:03:22.684 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-02 02:03:29.127 CET SAEVT_COMM_RESTORED
2021-12-02 03:00:38.671 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-02 03:00:40.226 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-02 03:02:15.635 CET SAEVT_COMM_RESTORED
2021-12-02 03:03:24.562 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-02 03:06:18.301 CET SAEVT_COMM_RESTORED
2021-12-02 03:10:20.219 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-02 03:19:38.747 CET SAEVT_COMM_RESTORED
2021-12-02 04:01:25.613 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-02 04:01:27.858 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-02 04:03:27.274 CET SAEVT_COMM_RESTORED
2021-12-02 05:09:39.409 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-02 05:11:06.024 CET SAEVT_COMM_RESTORED
2021-12-02 05:20:32.618 CET SAEVT_COMM_FAIL error="Smart Call Home failed to process the request."
2021-12-02 05:21:45.005 CET SAEVT_COMM_RESTORED
Licensing itself looks fine as far as I can tell:
9500R-SWV#sho lice status
Utility:
Status: DISABLED
Smart Licensing Using Policy:
Status: ENABLED
Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED
Transport:
Type: Callhome
Policy:
Policy in use: Merged from multiple sources.
Reporting ACK required: yes (CISCO default)
Unenforced/Non-Export Perpetual Attributes:
First report requirement (days): 365 (CISCO default)
Reporting frequency (days): 0 (CISCO default)
Report on change (days): 90 (CISCO default)
Unenforced/Non-Export Subscription Attributes:
First report requirement (days): 90 (CISCO default)
Reporting frequency (days): 90 (CISCO default)
Report on change (days): 90 (CISCO default)
Enforced (Perpetual/Subscription) License Attributes:
First report requirement (days): 0 (CISCO default)
Reporting frequency (days): 0 (CISCO default)
Report on change (days): 0 (CISCO default)
Export (Perpetual/Subscription) License Attributes:
First report requirement (days): 0 (CISCO default)
Reporting frequency (days): 0 (CISCO default)
Report on change (days): 0 (CISCO default)
Miscellaneous:
Custom Id: <empty>
Usage Reporting:
Last ACK received: Dec 02 13:28:02 2021 CET
Next ACK deadline: Mar 02 13:28:02 2022 CET
Reporting push interval: 30 days
Next ACK push check: Dec 02 14:20:02 2021 CET
Next report push: Jan 01 13:24:00 2022 CET
Last report push: Dec 02 13:24:00 2021 CET
Last report file write: <none>
Trust Code Installed:
Active: PID:C9500-24Y4C,SN:CAT2xxxxxxxx
INSTALLED on Jul 27 17:10:00 2021 CET
Standby: PID:C9500-24Y4C,SN:CAT2xxxxxxxx
INSTALLED on Jul 27 17:02:13 2021 CET
9500R-SWV#
9500R-SWV#sho lice summ
License Usage:
License Entitlement Tag Count Status
-----------------------------------------------------------------------------
network-advantage (C9500 Network Advantage) 2 IN USE
dna-advantage (C9500 24Y4C DNA Advantage) 2 IN USE
9500R-SWV#
What could be the reason for those log messages? It's connected via IPv6 and a ping also works:
9500R-SWV#ping tools.cisco.com source vlan1140
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 2001:420:1101:5::A, timeout is 2 seconds:
Packet sent with a source address of 2001:620:xxx:xxx::1
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 127/127/131 ms
9500R-SWV#
9500R-SWV#sho vers
Cisco IOS XE Software, Version 17.03.04
Cisco IOS Software [Amsterdam], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 17.3.4, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2021 by Cisco Systems, Inc.
Compiled Sat 03-Jul-21 01:55 by mcpre
Cisco IOS-XE software, Copyright (c) 2005-2021 by cisco Systems, Inc.
All.......
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.
ROM: IOS-XE ROMMON
BOOTLDR: System Bootstrap, Version 17.3.1r[FC2], RELEASE SOFTWARE (P)
9500R-SWV uptime is 2 years, 27 weeks, 1 day, 29 minutes
Uptime for this control processor is 13 weeks, 1 hour, 55 minutes
System returned to ROM by SSO Switchover at 22:00:43 CEST Thu Aug 15 2019
System restarted at 13:22:53 CEST Thu Sep 2 2021
System image file is "bootflash:packages.conf"
Last reload reason: PowerOn
This product contains cryptographic features and is subject to United
.......
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
Technology Package License Information:
------------------------------------------------------------------------------
Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------------------
network-advantage Smart License network-advantage
dna-advantage Subscription Smart License dna-advantage
AIR License Level: AIR DNA Advantage
Next reload AIR license Level: AIR DNA Advantage
Smart Licensing Status: Registration Not Applicable/Not Applicable
cisco C9500-24Y4C (X86) processor with 2904230K/6147K bytes of memory.
Processor board ID CAT2xxxxxxx
52 Virtual Ethernet interfaces
48 TwentyFive Gigabit Ethernet interfaces
8 Hundred Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
16002876K bytes of physical memory.
11161600K bytes of Bootflash at bootflash:.
1638400K bytes of Crash Files at crashinfo:.
11161600K bytes of Bootflash at bootflash-1:.
1638400K bytes of Crash Files at crashinfo-1:.
Base Ethernet MAC Address : f4:db:xx:xx:xx:e0
Motherboard Assembly Number : 4874
Motherboard Serial Number : CAT2xxxxxxx
Model Revision Number : V02
Motherboard Revision Number : 2
Model Number : C9500-24Y4C
System Serial Number : CAT2xxxxxxx
Switch 01
---------
Base Ethernet MAC Address : f4:db:xx:xx:xx:60
Motherboard Assembly Number : 4874
Motherboard Serial Number : CAT2xxxxxxx
Model Revision Number : V02
Motherboard Revision Number : 2
Model Number : C9500-24Y4C
System Serial Number : CAT2xxxxxx
Based on the Smart Licensing Status it looks like I don't need to worry about expiring licenses, right?
Thanks
