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NO HSEC license in C8500-12X

Hi.

 

I have a C8500-12X.

But I cannot see the HSEC License.

I know that It is default in all C8500 Platform.

 

What should I check ?

Should I try to factory reset ?

 

Thank you.

6 Replies 6

Cristian Matei
VIP Alumni
VIP Alumni

Hi,

    The devil is always in the details. HSEC license for this platform may come or not by default, based on how licensing was ordered; if DNA license was ordered separately, HSEC is not automatically added; this also varies per model of C8500 series; in your case, most probably you'll have to order it, activate it and authorize the box to use it; Check info here: https://www.cisco.com/c/en/us/td/docs/routers/cloud_edge/c8500/software-configuration-guide/c8500-software-config-guide/m-available-licenses.html#Cisco_Concept.dita_e1576a6b-933d-4021-b80a-f435835443df

Best,

Cristian.

akoukis
Level 1
Level 1

Hi,

can you share show run all | inc license and show license summary ?

By they way, is router used in SD-WAN or autonomous (standalone) mode?

HTH,
Please rate and mark as an accepted solution if you have found any of the information provided useful.

Hi.

Here you are.

Can you put "license feature hseck9" in config mode? Or if it is SD-WAN managed router, enable it through vManage.

HTH,
Please rate and mark as an accepted solution if you have found any of the information provided useful.