12-18-2021 05:12 AM - edited 12-18-2021 05:30 AM
Hello Champs ,
I need to download serial file for vedges for my lab but while adding VEDGE-CLOUD-DNA , my smart account showing error : This is an export restricted product. Your smart account doesn't have clearance to use this product."
Could you please suggest me from where i got this permission or do i need to create new account ?
Please refer attached snapshot.
08-31-2022 10:14 AM
hi, i encountered the same issue. have you found a solution for this?
04-05-2023 09:33 AM
Facing the same problem, cant even open a support case from SMC portal since dont have an active contract
Anybody able to get a workaround for this problem
04-05-2023 11:30 AM
You need to first contact your Cisco partner and request them to enable "export controlled features" for you smart licensing account.
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