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Viptela vEdge Cloud authentication problem

scjmosclts
Beginner
Beginner

Hi guru! I need help in troubleshooting strange vEdgeCloud authentication problem: When I issue command request activate vedge-cloud the NMS showed the error for corresponded device "Certificate Installation Error". Howether if i repeat the command in CLI (use arrow up + Enter) the device successfuly registered. I lost in my guesses what could be wrong.

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Accepted Solutions

HashamM
Cisco Employee
Cisco Employee

Check if the clocks are synced between the vEdge and the controllers.

 

Also check the certificate status on the vManage for the UUID if there is more detailed error there.

View solution in original post

3 REPLIES 3

HashamM
Cisco Employee
Cisco Employee

Check if the clocks are synced between the vEdge and the controllers.

 

Also check the certificate status on the vManage for the UUID if there is more detailed error there.

Nothing interesting there. it shows the CSR in plain text

Yes it sound like it was a root cause. Well in fact the root cause was the firewall block ntp sync request and in turn the clock were not synchronized.

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