Viptela vEdge Cloud authentication problem

[scjmosclts]

Hi guru! I need help in troubleshooting strange vEdgeCloud authentication problem: When I issue command request activate vedge-cloud the NMS showed the error for corresponded device "Certificate Installation Error". Howether if i repeat the command in CLI (use arrow up + Enter) the device successfuly registered. I lost in my guesses what could be wrong.

[HashamM · Accepted solution]

Check if the clocks are synced between the vEdge and the controllers.

Also check the certificate status on the vManage for the UUID if there is more detailed error there.

[scjmosclts]

Nothing interesting there. it shows the CSR in plain text

[scjmosclts]

Yes it sound like it was a root cause. Well in fact the root cause was the firewall block ntp sync request and in turn the clock were not synchronized.