Cisco UCS KVM not launching

[Rob Phoenix]

I have inherited a Cisco UCS C220 M3 in the lab at work and am trying to get it working.  I'm logged in to CIMC but when I launch the KVM my browser just downloads a file:

viewer.jnlp(10.10.10.1@0@141x7x5x7x2x1)

Following advice in other threads I have update Java and cleared the cache etc.  and reset CIMC and rebooted the server, 

I have Java Version 8 Update 25 and have associated .jnlp file extension with Java Web Start Launcher, all with no success.

Any suggestions for what I can do?

Further tinkering, ( http://www.cisco.com/c/en/us/support/docs/servers-unified-computing/ucs-c220-m3-rack-server/116034-ucsrack-resolve-kvm-00.html ) I now get the message in the attached image.

and the following exception:

com.sun.deploy.net.FailedDownloadException: Unable to load resource: https://10.10.10.1:443/software/avctNuova.jar

at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)

at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)

at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)

at java.util.concurrent.FutureTask.run(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Many thanks.

[Walter Dey]

I assume this is a standalone Server ? What Cimc Version ?

[Rob Phoenix]

It is a standalone server, and the version is :

Cisco Integrated Management Controller ucs-c220-m3
	Version: 1.5(1b)

[Rob Phoenix]

Just in case anyone else has this problem, I solved it by downgrading Java to version 6.

[Jo Hua Wang]

what version could resolved the problem?? 

I downgrading to java 6 update 45, but still could't solved this problem.

I used the version are below:

java 7 update 25

java 7 update 75

java 6 update 45 

java 6 update 15

the problem still there, I can't open the KVM.

Have any method can help me?

My UCS version is C240 M3 1.5(4d)

Please email to me : ck1510@gmail.com

[Keny Perez]

Do you receive any error message in particular? Are you able to open KVM from any other VM?

do you have more than one Java version installed in your PC?  If more than one java version is installed, please leave only one installed and try again so you can avoid java version conflicts.

-Kenny