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Nexus 4000 Crash and reboot

bashir.rabbani
Level 4
Level 4

I have a customer with many nexus 4000 blade switches, all are running 4.1(2)E1(1h). The switches crashes and reboots by itself.

"cdp hap reset" seems to be the problem. I can't find anything about this issiue on the bug toolkit.

Has anyone else seen this?

This is the output of show ver:

Software

  BIOS:      version 1.0.37

  loader:    version N/A

  kickstart: version 4.1(2)E1(1h)

  system:    version 4.1(2)E1(1h)

  BIOS compile time:       09/29/09

  kickstart image file is: bootflash:/n4000-bk9-kickstart.4.1.2.E1.1h.bin

  kickstart compile time:  1/23/2012 11:00:00 [01/23/2012 20:49:12]

  system image file is:    bootflash:/n4000-bk9.4.1.2.E1.1h.bin

  system compile time:     1/23/2012 11:00:00 [01/23/2012 20:42:57]

Hardware

  cisco Nexus 4000 Chassis ("20x10GE/supervisor")

  Motorola, e500v2  with 2076512 kB of memory.

  Processor Board ID FOC15375VYV

  Device name: BC3_SW1

  bootflash:     609168 kB

Kernel uptime is 0 day(s), 17 hour(s), 48 minute(s), 38 second(s)

Last reset at 45244 usecs after  Wed Aug  8 17:40:47 2012

  Reason: Reset triggered due to HA policy of Reset

  System version: 4.1(2)E1(1h)

  Service: cdp hap reset

plugin

  Core Plugin, Ethernet Plugin

This is a output from system reset-reason:

BC3_SW1# sh sys reset-reason

----- reset reason for Supervisor-module 1 (from Supervisor in slot 1) ---

1) At 45244 usecs after Wed Aug  8 17:40:47 2012

    Reason: Reset triggered due to HA policy of Reset

    Service: cdp hap reset

    Version: 4.1(2)E1(1h)

2) At 988286 usecs after Mon May  7 16:48:38 2012

    Reason: Reset Requested by CLI command reload

    Service:

    Version: 4.1(2)E1(1h)

Regards

Bashir

1 Reply 1

bashir.rabbani
Level 4
Level 4

Found the Bug.

CSCtz14625

CDP crash, fixed in 4.1(2)E1(1i)