Cisco Unified Communications Manager Express provides call processing for Cisco Unified IP phones for small-office or branch-office environments. It enables the large portfolio of Cisco integrated services routers to deliver unified communications features that are commonly used by business users to meet the voice and video communications requirements of the small or medium-sized office. Cisco Unified Communications Manager Express allows the deployment of a cost-effective, highly reliable communications system using a single device with Cisco IOS® Software.
Cisco Unified Communications Manager Express provides the following benefits:
A cost-effective, converged data and voice solution inside Cisco Integrated Services Routers
Key system and small PBX features plus innovative convergence applications for up to 450 users
Increased user productivity with Cisco Unified CallConnector for Microsoft Office, a presence-based Windows application that gives users call control, location, and status of other users
Single number reach function, which can forward incoming business calls to mobile or home phones based on user-specified call handling rules
An intuitive GUI for easy installation; adds, moves, and changes
Internetworking with Cisco Unified Communications Manager
Industry-leading investment protection for future growth
Now you can scale IP telephony functionality to a small site or branch office with Cisco Unified Communications Manager Express, a solution in a single appliance that is low-cost, reliable, full-featured, and simple to deploy, administer, and maintain.
CME 8.0 provides new features such as allowing multiple music-on-hold (MOH) streams to be sourced from router flash. It also provides support for new low cost 6900 series IP phones. CME 8.0 also provides a new Unified Communications Express Services Interface application programming interface (API) that facilitates development of computer telephony integration between Cisco Unified CME and third party applications to enable call monitoring, call control, and call provisioning with any Cisco Unified CME Skinny Client Control Protocol (SCCP) endpoint.
New CME 7.0.1 Localization Packages - As of November 1, 2008, we have added an enhanced localization package for all the currently supported phones and languages. The main benefit of the new CME 7.0.1 localization package is that simplifies the process of adding a localization language to CME and reduces the install and configuration time. Instructions for installing the new localization package can be found at: http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmelocal.html
Starting with CME/SRST 7.0.1, customers can now deploy CME and SRST with Virtual Route Forwarding (VRF). Virtualization is a technique for hiding the physical characteristics of computing resources from the way in which other systems, applications, or end users interact with those resources. This includes making a single physical resource (such as a server, an operating system, an application, storage device, or network) appear to function as multiple logical resources; or it can include making multiple physical resources (such as storage devices or servers) appear as a single logical resource.
CME/IOS Compatibility Matrix - CME 7.1 is now available for early adopters with IOS 12.4(22)YB. For more information, please review the "Cisco Unified CME and Cisco IOS Software Version Compatibility Matrix"
CME Feature Map - For a list of features available with each CME version, a system administrator can refer to the CME feature history map.
The Cisco Configuration Professional team is excited to announce the availability of the latest release of the product - CCP v2.3.
CCP is an intuitive device management GUI for VARs or end-customers to configure Cisco ISRs with reduced cost and increased confidence and ease. CCP simplifies Router, Security, Unified Communications, Wireless, WAN and LAN configuration through GUI-based easy-to-use wizards. The workflows in CCP help Cisco partners to quickly and easily deploy a Cisco router.
CCP Feature Highlights:
Some of the feature highlights include:
Voice system features - B-ACD,Paging groups, adhoc/meet-me conferencing, intercom, after hours, call park,..
Users/phones/extensions - speed dial, multiple lines per phone, hunt and pickup groups, dual line, call forward,..
CME Toll Fraud Prevention Technical White Paper -- It is highly recommended that Value Added Resellers (VAR)s and Systems Engineers (SE)s implement the security measures described in this application note to provide additional levels of security control and reduce the possibility of toll fraud.
CME SRND Guide - CME Service Reference Network Design (SRND) guide provides design considerations and guidelines for deploying Cisco Unified CallManager Express (Cisco Unified CME) in the context of standalone or distributed call control environments.
Configuring Hardware Conferencing - This CME Tutorial VoD goes through the procedure to set up a CME system to use hardware conferencing capabilities. This VOD includes instructions on how to set up and use both an ad-hoc and meet-me conference.
CME 7921 Push-To-Talk - This CME Tutorial VoD goes through the procedure to enable Push-to-Talk capabilities on a CME system using a 7921 IP Phone.
Implementing IP Phones - This SBCS lab guides you through setting up the SBCS/Cisco Unified Communications Manager Express ephones.
How to configure line monitor using IOS CLI - This SBCS Tutorial VoD goes through the steps of using IOS CLI to configure the line monitor feature on the UC520. Line monitor feature allows an attendant to see the status of an extension.
CME Individual Files - use the CME individual files to add individual phone firmware and CME support files. CME Individual Files CME TAR Files - Each TAR package will include a Readme file which provides the instructions for upgrading the CME - this includes all the commands such as tftp-server, load statements, etc. The cme-basic TAR package will contain the most common phone loads (7940/60, 7941/61, 7906/11, 7921, 7936) and the CME GUI files, while the cme-full package will contain all phone loads, CME GUI files, Ringtones, and Background images, and BACD prompts. CME TAR Files
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