UC300 Region Packs
Region Packs provide localization parameters (telephony parameters, dial plans, audio files, time zone lists, etc.) so that the UC320W may operate properly in countries/regions beyond those embedded in the Software Release. Region Pack support requires UC320W firmware version 2.1.1(7) or higher. Firmware release 2.1.4(3) or higher should be installed prior to installing Region packs.
Region packs do not change the language within the UC320W Configuration Utility text itself. As a reminder you can change the UC320W Configuration Utility language to one of the supported languages by setting your browser's language preferences. You can also select one of the supported languages by adding: /wizard/setupwizard.html?m=1 to the end of the URL that you use to access the UC320W. For example, if you normally access the GUI by:
you can use:
http://192.168.10.1/wizard/setupwizard.html?m=1
Available Region Packs:
| Locale | Region | Supported UC320W Firmware | Release Notes | Comments |
|---|---|---|---|---|
| Australia | Australia_x3_v1 | 2.2+ | Adds support for FXO 2 digit star codes to the dial plan. | |
| Canada (English) | Canada(English)_x2_v2 | 2.2+ | Updates Class of Restrictions to separate toll free (18xx) from long distance. | English only AA and Voicemail prompts. |
| Canada (English/French) | Canada(English/French)_x2_v2 | 2.2+ | Updates Class of Restrictions to separate toll free (18xx) from long distance. | English is the primary language, French is secondary. |
| Canada (Francaise) | Canada (Francaise) _x2_v2 | 2.2+ | Updates Class of Restrictions to separate toll free (18xx) from long distance. | French only AA and Voicemail prompts. |
| Canada (Francaise/Anglais) | Canada (Francaise/Anglais)_x2_v2 | 2.2+ | Updates Class of Restrictions to separate toll free (18xx) from long distance. | French is the primary language, English is secondary. |
| Dominican Republic | República Dominicana_x3_v2 | 2.2+ | Support dominican republic dialing for prepaid call | Add support for dominican republic dialing for prepaid call |
| Österreich | Österreich_x3_v3 | 2.2+ | Allow user to input area code 720 | Allow user to input area code 720 when region is set to Österreich |
| Spain | Espana_x2_v3 | 2.2+ | Allow carrier cut through calls (10xx + address) to work. | |
| Germany | Deutschland_v3.rp | 2.1.x only | The Deutschland_v3.rp contains important fixes for anyone with a SIP trunk:
| |
| Hungary | Magyar_x2_v5 | 2.2+ | Updates the Hungary Region dialplan | |
| Italy | Italy_v2 | 2.1.x only | Updates the built in Italy Region dialplan | Adds support for addresses: 117, 18x, 19x, beginning with 80 and are 9 digits in length. |
| Italy | Italy_x3_v1 | 2.2+ | Updates the built in Italy Region dialplan | Adds support to older mobile numbers 3xx xxxxxx (9 digits). |
| .Ireland | Ireland_x2_v3 | 2.2+ | Updates addresses begining with 023 043 052 064 to support 7 additional digits. | |
| New Zealand | New Zealand v4 | 2.1.x only | Updates the built in New Zealand Region dialplan | Adds support for addresses beginning with 0282 |
| Switzerland | Schweiz (Deutsch) | 2.1.x, 2.2.x | Switzerland | German language |
| Switzerland | Suisse (française) | 2.1.x, 2.2.x | Switzerland | French language |
| Switzerland | Svizzera (Italiano) | 2.1.x, 2.2.x | Switzerland | Italian language |
| Switzerland | Switzerland (English) | 2.1.x, 2.2.x | Switzerland | English language |
| United States | United States_x2_v4 | 2.2+ | Updates Class of Restrictions to separate toll free (18xx) from long distance. |
Installation Instructions:
- Log into the UC320W Configuration Utility.
- Select Configuration
- Select Region
(click to enlarge)
- If the WAN port of the UC320W is connected to the Internet, select From the Cloud for a list of available region packs
- IMPORTANT: Select the new Region (this will contain a version number next to it) from the list by clicking on the INSTALL button
- Change the current Region to the newly installed region (version).
- APPLY the configuration to the device.
- Record any site specific Auto Attendant greetings, if applicable.
- Verify Class of Restrictions page settings are configured as you expect.
NOTE: The list of region packs presented by the Cloud may change depending upon the version of current running UC320W firmware.
Support
When posting a question or problem to the community or making a call to the Small Business Support Center it is important to mention that you have installed a region pack.
