Can any device be registered for Smart Call Home?

[mhoskins]

Can any device be registered for Smart Call Home?

[Micki Eubanks · Accepted solution]

Devices are entitled to the Smart Call Home service through one of several support contracts, including SmartNet, SmartNet Total Care, Smart Care, Partner Support Service (PSS), SP Base, UCS Support Service, and UCS Mission Critical Service. As long as the device is covered under one of these contracts, Smart Call Home can be enabled.

[aramseie]

Are TVSS Products also included when Partner Core Bridge Applied?

[Bryan Williams]

The products and minimum OS versions supported by Smart Call Home are available here:

http://www.cisco.com/en/US/services/ps2827/ps2978/ps7334/smartcall_supported_products_popup.html

[sharon_mccarthy]

Is there one single portal to access Smart Call Home data from, or is the portal dependent upon the service purchased? 

[Micki Eubanks]

Hi Sharon,

There is one single portal for Smart Call Home - tools.cisco.com/sch