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Announcements

Welcome to the Smart Call Home Community!

Our online forum for Smart Call Home customers to share, learn, and collaborate on Smart Call Home related topics. We encourage you to ask questions of Cisco experts, start a discussion, or share ideas and insight.

Smart Call Home enabled devices perform proactive diagnostics on their own components to provide real-time alerts and remediation advice when an issue is detected. An embedded support feature available on a broad range of Cisco products, it is provided at no additional cost with an active Smart Net Total Care Service, SP Base, Unified Computing Support Service, or Mission Critical Support Service contract for the designated products.

This Community will provide you with an overview about Cisco Smart Call Home features and how these features are embedded in a wide range of Cisco products to help your network. Smart Call Home provides higher network availability and support service quality.

Announcing the new Smart Call Home Status page

View operational status and incident data, plus subscribe to receive incident updates.
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Call-Home Direct HTTPs Config Assistance
Created by zekebashi on 06-28-2018 09:32 AM
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Hello, I am trying to configure call-home on a new Fireppower2100/ASA and got stuck on configuring the transport method. I configured http as the transport method and wanted to know if I need to install a CA or that the default CA trustpoints, which came ... view more
Smart License Satellite - Explicit Proxy
Created by George D on 04-18-2018 09:05 AM
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Is it possible to have the cisco smart licensing appliance use an explicit http proxy?  how do you set it? can i set it in on the linux side?
Smart License Satellite v4.2: Poor performance
Created by ruben.omez on 03-26-2018 12:18 AM
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Dear all,   Currently deploying a smart licensing satellite server (version 4.2) in a greenfield environment. The satellite has some very poor performance. The WebUI is not responsive, the popups for initial configuration only appears after multiple ... view more
Smart Software Manager satellite v4.1 default CLI login
Created by peter-marcek on 02-28-2018 03:10 AM
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Hi all,   I have customer with fresh SSM Satellite installation from OVA template (SSMS_Rel_4.1.0_Prod.ova)   But I can't find correct login credentials to CLI - console, when VM is powered-on after installation.   In DOC https://www.cisco.... view more
How to replace Catalyst 4000E to 4506E? What's the basic processing steps? Thanks.
Created by IconDavid on 11-26-2017 06:22 PM
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How to replace Catalyst 4000E to 4506E? What's the basic processing steps? Any suggestion? Thanks.
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