CISCO CALL-HOME and SMART LICENSE

[HenryNguyen89]

Dear all,

I have some switches (C9300) using for production line (internal network). But Call-home and smart license alway send log like this: 

Feb 22 07:27:09 vnd: %CALL_HOME-5-SL_MESSAGE_FAILED: Fail to send out Smart Licensing message to: https://tools.cisco.com/its/service/oddce/services/DDCEService (ERR 207 : Connection time out)
Feb 22 07:27:09 vnd: %SMART_LIC-3-COMM_FAILED: Communications failure with the Cisco Smart Software Manager (CSSM) : Fail to send out Call Home HTTP message.

I try to stop it but failed. Is there any change to stop Call-home and smart license?

[Leo Laohoo]

conf t
 no service call-home
end
wr

[Ruben Cocheno]

@HenryNguyen89 

This should work

conf t
logging discriminator FO_CSL facility drops SMART_LI|CALL
logging buffered discriminator FO_CSL 40960
logging console discriminator FO_CSL
logging monitor discriminator FO_CSL
end

or

conf t
license smart transport off

[liviu.gheorghe]

Hello @HenryNguyen89 ,

you should configure the ip http client source interface interface to an interface that has access to Internet in order to be able to access https://tools.cisco.com/its/service/oddce/services/DDCEService