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Unable to launch CSSM Satellite from browser post installation

swbn
Cisco Employee
Cisco Employee

‎02-04-2019 09:39 PM

Hi,

 

I installed Cisco Smart Software Manager satellite Enhanced Edition version 6.1.0. The installation seemed to complete fine and I am able to login as admin through the VM console. But, browser launch is not working(Both http and https). I tried the URLs: https://<ip>:8443/admin and http://<ip>:8080/admin. Can you please help ?

 

Thanks,

Swathi

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Josh Harpst
Cisco Employee
Cisco Employee

‎02-05-2019 10:34 AM

Hi Swathi,

 

Thanks for reaching out.  This community does not support the Smart Software Manager Satellite.  For community assistance with SSM-S, please visit the NMS community site below.

 

https://supportforums.cisco.com/t5/network-management/bd-p/5931-discussions-network-management

 

Additionally, if you have a service contract, you can open a case directly with Cisco TAC using the below 

 

Technology: NMS (Network Management Services)
Subtechnology: Cisco Smart software Manager satellite
Problem Code: Software Failure

 

B/R,

 

Josh

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