Smart Call Home Discussions

Hi, we are currently trying to register our WLCs (5520 running on 8.10.130) on our SSM On-Prem VM. We are having issues using an alias in the call-home profile URL. Details about our setup and the issue:Consider we have an SSM On-Prem VM with the fol...

Hello all, i've installed a Transport Gateway (v4.1.8)using the available .ova image. The Gateway is correctly registered at cisco, it has a working connection to my Email Server, i can see in a wireshark trace that the Email Server is being periodic...

Hi everyone, We are facing a small issue on our catalyst 9300 with Smart Licensing.They 've been registered into our CSSM onprem server and were Authorized since. Now were are getting regularly the following messages : Aug 26 2020 13:25:53.012 CET: %...

I just spun up the Cisco smart licensing satellite.the inventory tab has the following text:  For prodcuts which support Smart Transport you must configure the "license smart url" on the product to use the Smart Transport Registration URL (https://Ci...

Hi,I have alerts/errors on synchronisation between cssm on prem and software.cisco.com.Manual sync with my personal CCO account works well. grep "ALERT" on /var/log/messages I get the following:Aug 8 18:27:01 <hostname> 7522727cc458: [SyncWorker 086...

HelloI have a known issue with the alert CimcLowMem and its constantly generating SCH's.  Is there any way to address this until firmware is upgraded or do i just have to live with it ?thanksD

Hi,My admin account give me error if I try to manage my licenses. Cisco Software Central->Manage Smart AccountYour Cisco.com User ID does not have the privileges required to access "Manage Smart Account". If your organization has a Smart Account ask ...

Hello, we have a Satellite server set up on prem that we want all Cisco devices to register to because we want to kill internet access to network devices. can someone assist with the following?  A procedure on how to transfer the licenses down to the...

Hi together,Smart Software Manager on Prem; When I changed the hostname of a device, the license auth was renewed, but the hostname on SSM on Prem is still the old name. How can I update hostname in SSM on prem ?

Hi,   I installed Cisco Smart Software Manager satellite Enhanced Edition version 6.1.0. The installation seemed to complete fine and I am able to login as admin through the VM console. But, browser launch is not working(Both http and https). I tried...

Hi Some of my c5921 have issues renewing authorizations. As you can see below the CSSM is reachable and I have the "ip http source" command configured. Note I had this device registered before.  c5921_310_005006#telnet tools.cisco.com 443 /vrf PUBLIC...

I would like to configure Auto Support (ASUP) and Smart Call Home (SCH) for HyperFlex and UCSM behind the proxy server and firewall where strictly permit only certain traffic. Does anyone know specific list of firewall rules and URLs required to conf...