Added a new DA but not able to access portal

[rklda]

Added a new DA but user is not able to access SNTC portal/dashboard, gets redirected to register page.

Redirecting

It appears that you already have access to  Smart Net Total Care Portal.   You will be redirected in 10 secs.

Then stuck in this loop

[Supriya Patel]

Hi User,

Please provide me below via private message

User CCOID:

customer name:

Thanks,
Supriya

[rklda]

PM sent.

Thanks

[Supriya Patel]

Hi,

Thanks for information. Please let me take a look and update you.

Thanks,

Supriya

[Supriya Patel]

HI ,

Please request user to re-login and try again. Please do let me know if you have any question.

Thanks,

Supriya

[rklda]

User is able to log in now.  Thanks.

[jkbusienei]

Added a new DA but user is not able to access SNTC portal/dashboard, gets redirected to register page.

[Suchita Shewale]

Hello Joel,

Please start a new thread for your issue, one of the experts will help look at the same.

Regards,

Suchita