Resolved! sp-30.0.4-2-0-lnx64 Apply in progress
This upgrade patch is stuck in prgress. for over a week. How to stop and restart? Version Number : sp-30.0.4-2-0-lnx64 Status : Apply-in-progress Start Time : Jul/24/2018 12:59:17 End Time : -
Forum Posts
Eu estou com problema com o CSP implantado em hyper-v versão 2.7 , as informações subiram para o portal porem o cliente possui 20 equipamentos , e no portal ficou mais que duplicado os equipamentos.
Estou com problemas na base de um cliente. O inventário tem part numbers que se repetem até 6 vezes e outros que não aparecem nenhuma vez. O que pode estar acontecendo? Alguém já teve este problema e conseguiu solucionar?
Hi After upgrading the CSPC frm 2.6 to 2.7 I am unable to gain console access to the CSPC appliance via SSH . When I log in, credentials for the "admin" account are accepted and then the following is displayed: [collectorlogin@lipmngcsc01 ~]$ su ...
Got a message that my details were to be reviewed. How long does this take?
Buenos días, Estoy teniendo problemas con un cliente debido a que el collector no descubre 6 switches del siguiente modelo: 4 son modelo Cisco DS-C9124-K92 son modelo Cisco DS-C9148S-K9 El cliente me dice que ya tienen configurado la comunida...
By mistake I have created another instance of SNTC database but it doesn't have any devices imported yet. To avoid confusion I would like to delete this duplicate instance. How it can be done? Regards Sandeep Khera
Resolved! Delegated Admin Change
Hello Looking for information on how to update our delegated admin. I can provide details in PM. Thank you
I need to add a DA to the community Cisco Services Connection. I need to have access to the correct features within SNTC
Our access switches are covered under [Product ID - Unique Serial#] setup.Ex:Product ID: WS-C3750X-48P-SQuantity: 10Unique Serial Number: FDO1111111** 10 C3750X are covered under this unique serial number.
Hi all! I have the most recent version of CSPC just installed. Everything works fine. But I needed to check some proxy related stuff via CLI, and noticed that I am unable to access with admin user, the session just close over and over. I am able to...
I've been trying to access the CSPC CLI without success, and it appears that our Nessus scanning appliance has locked all CLI accounts. I can reinstall the appliance, but I would like to know how to transition these accounts so that, 1) the root can...
I'm experiencing the same issue as found in https://supportforums.cisco.com/t5/smart-net-total-care-portal-and/inventory-deleted-now-unable-to-view-any-information/m-p/3414034. Earlier this week, I did the same thing, deleted inventory and old coll...
Hi Team! I hope you can help me with this: I was trying to access via GUI to the admin user in a 2.7.4.2 CSPC, but I couldn´t since it shows an "Invalid credentials" message. I tried to reset the password with the recovery questions, and then the fo...
I'm trying to install a Trial of CSPC with my CCO but it gives me this error when I set up "Register the collector without registering with any service (trial)" and my acount, so I can not move forward. please your support to resolve that.
