Can not see the inventory in the portal

[chang.chen]

I was perform the upload process of a client, to date I can not see the inventory in the portal.

The process is completed successfully.
I look forward to your prompt reply.

Collector ID appliance is CSP000***

Regards

[CC Cisco]

Hello,

I can confirm that we've received some uploads from this collector. It appears that the file received is empty.

Please ensure that the collection profile is being succesfully executed before an upload takes place.

Regards,

Cesar

[chang.chen]

Thanks for the answer

But if I want to send the information directly via CSV file, how do I upload this file without the client's inventory information registered in the portal? (Follows screen attachment)

Regards

Chang

[CC Cisco]

Hello Chang,

I believe the CSV manual import option allows you to input a new inventory name when the file is being imported.

Are you receiving errors while entering an inventory name?

Regards,

Cesar