CBRAdmin access issue

[Cisco SmartNet]

Hi there,

My customer gave me CBRAdmin access 48 hours ago, I received the confirmation e-mail but I'm not able to access his portal.

I need some help, please.

Regards

[adias]

please provide me the cco id and the company you were associated with in private message

[adias · Accepted solution]

Thank You for the details

Ok I have synchronized the databases on demand

and now you access is active. Please try and let me know

[Cisco SmartNet]

Now it´s everything ok.

Thank you so much

Regards