Challenge with deployment

[msharkaw]

Dear Team,

This is a question I received from one of our customers trying to deploy the collector. Your support is highly needed:

The given document is the installation steps of SNTC collector software in VMware ESXi 4.x or higher. However, we have Oracle VM (OVM) Virtualization platform on which Windows 2008/2012 and Red Hat Linux Guest VM are there. Could you please share the procedure to install collector software either in Windows or RHEL server.

Can we download below ISO image to install the software in Windows Server. If yes, what should be the hardware specification of the server ?

Many thanks. 

[Philip D'Ath · Accepted solution]

As far as I know, the only options for running it are:

• On a Cisco Hardware Appliance
• VMWare
• Hyper-V
• KVM

Everything else is unsupported.

http://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/inventory_and_reporting/User_Guides/Intro_to_Smart_Net_Total_Care.pdf

[msharkaw]

Many thanks for your help.

[Shivdev Kumar]

Normally we install ISO image on Windows Server using Hyper -V Manager.

Since the Windows server is already running in a Virtual appliance ( Oracle Virtualization platform ) it is not possible to run a Hyper V on this Windows server. So we can't install ISO image in this Windows server. 

If customer have a  separate Windows Server platform they can install this ISO using Hyper V. 

[msharkaw]

Many thanks for your help.

[msharkaw]

Dear Shidev,

This is the reply received from our customer after sharing your feedback. Could you kindly support us on this query:

"Let me clarify that OVM is a virtualization platform as same Hyper-V or VMWare or KVM. We install Guest VM (Windows or Linux etc.) on this hypervisor layer as we do in Hyper-V or VMWare.

So my question here is, can we install this ISO image of SNTC collector on Windows Guest VM which is hosted in either in OVM or Hyper-V ? If yes, what is specification such as OS version , RAM,CPU, HDD etc."

Thanks Shidev.

[Philip D'Ath]

It can't be installed on Windows, weather in an Hyperver or on a physical machine.

If OVM supports nested virtulisation (and I don't know that it does), then they could use the KVM version - but on the whole the deployment is so difficult I wouldn't do it.

They would be better off getting an older workstation with a CPU that has hardware virtulisation support and install the free version of VMWare ESXi.

https://my.vmware.com/en/web/vmware/evalcenter?p=free-esxi6