Cisco Catalyst 3650 stack module not being discovered/added to SNTC Portal inventory.

[rrichmond]

We have a lot of "dangling assets" in our corporate inventory database and many of them are these stack modules not being attached to a parent serial number in the portal data.

When I look for the switches in the portal they are there but the stack modules are not.  Am I just missing something setup-wise or is this a miss in the system?

Collector: 2.7.4 and the data doesn't appear to be there either.

[Jarrett Pomeroy]

Hello,

Would you be able to send me a private message which includes your CSPC ID (CSP000 value) and a few example serial numbers of the missing modules? For stacked modules, you should only need to discovery it's corresponding Parent device on the CSPC and run full collection and upload to find it on the Portal.



Thank you,

Jarrett