Hi,
Before going to upgrade please take snapshots/backup of your current VM.
Then you can follow the below steps to upgrade:
If the upgrade is not working on GUI, we would recommend upgrading it from CSPC CLI.
To upgrade from CSPC CLI we must have login as root user.
I would like to share steps to upgrade from CLI:
1. Download the Collector patch to the local system (Zip file) from https://software.cisco.com/download/home/286312935/type/286312958/release/2.9.1
2. Transfer the patch to the CSPC using the Collectorlogin home directory via WinSCP software. below are the steps to use WinSCP.
- Download WinSCP or any other File transfer tool. WinSCP is recommended.
- Once download then open WinSCP. The login page will pop up. Enter the hostname (IP address) of CSPC and login as collector login by entering the username and password.
- After login, the left side will show your local machine’s data and the right side would be CSPC.
- Transfer the downloaded CSPC upgrade patch file from local machine to CSPC by drag and drop. Then continue with the step no. 3 in upgrade steps.
3. Log in to the console of CSPC as a root user.
4. Unzip the patch file using the command unzip <Filename> and cd to the unzipped directory as a root user
5. There will be 2 files under the unzipped directory which are JEOS and SP patch.
6. First, we will execute JEOS using the command below:
- ./install.sh JeOS <JeOS filename>
- Then cd to the directory /opt/LCM/logs/ to check the logs using the commands tail -f install and tail -f apply
Once a script is executed successfully, then continue with the step no. 7.
- Then follow the below steps for the SP patch as well:
- ./install.sh SP <SP filename>
- Monitor the installation by executing tail -f /opt/LCM/logs/apply
After successfully applying the patch in /opt/LCM/logs/apply
The upgrade process will be done and check the version in CSPC GUI.
To know more about this upgrade, you can follow the CISCO CSPC upgrade guide as well.
CSPC Upgrade Guide (cisco.com)
Regards,
Neha Rani
