CISCO collector is able to manage Wireless Controller via SNMP read community string but none of the Access Points information shows up in SmartNet. Both SNMP community strings are confirmed to match between Wireless Controller and CISCO Collector. A...
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I am planning to do multihoming with 2 ISPs with a single router connected to both the service providers.I have public IP pool in the planned setup I want to do traffic load balancing with failover so both the links will be active at the same time.
Hi there, We have a problem with the email verification on SNTC portal.It seems like email did not send (we cheked our post server, firewalls, etc...).We tried to resend verification many times. Could anybody help us? May be there is some hints or so...
what is the difference between CON-SSSNT-C95024YA vs CON-SNT-C95024YA ?What is the best in your opinion?
Hi! Could you can help me with the correct troubleshooting to obtain the Startup Config and Running Config on SNTC portal please? I have configured the correct SSH v2 User and password also enable password but the config is not available. On Credenci...
Hi, I have requested access to services.cisco.com but still not having access yet. Can you please help me to understand what could be missing?
I am running CSPC v 2.9. My environment is such that I need to be able to discover devices using either their IPv6 address or their IPv4 address plus a domain (e.g., 10.11.12.13.xxx.nat64). If I attempt to enter in either an IPv6 address or the IPv...
Although I have been using it for quite previously, I am now being redirected back to register for an account. If I attempt to reregister and enter my Contract # and SN it accepts it but no registration email is sent to an admin.
Hi, I'm trying to upgrade my SCPC 2.9.1 to 2.9.1.1 but when I click on the upgrade I get an error " 500 The call failed on the server; see server log for details" . How do I resolve this ? Thanks in advance
Hi team, Could you help to setup below customer id as a "Delegated Administrator" DA for CSAM(Cisco Services Access Management https://cdceb.cloudapps.cisco.com/csam) and SNTC service portal (https://services.cisco.com ) ? CCO ID to be nominated...
Hello,I deployed the latest CSPC OVA, version 2.9.1 into my VMware environment, and it fails to boot completely. It gets stuck at "A start job is running for /etc/rc.d/rc.local Compatibility". It shows "Failed to start dnf makecache" multiple times ...
I have a customer who is running into issues with CSPC. They even rebuilt the server from scratch and still having issues. They opened a TAC Case per these directions: https://www.cisco.com/web/fw/tools/ssue/docs/sntc/support.htmlPer the customer, "T...
Hi, I am trying to generate the EOX API token using valid client_id and client_secret. url_token='https://cloudsso.cisco.com/as/token.oauth2'headers = {'Content-type': 'application/x-www-form-urlencoded'}params = { 'grant_type': 'client_credentia...
Hello, we have devices in a subnet 10.118.0.0/24 that are configured some of then with snmpV2 and other with snmpV3. If you try to run a discovery using snmpV2 and snmpV3 for the subnet the collector said that this is not able. We have to ran a disco...
