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CSAM CBR Partner

muzcateg
Cisco Employee
Cisco Employee

Hello, I have a situation with one of my customers on CSAM.

The Association of another D.A and the Partner was successful, but by the time we were going to give the Partner a CBR Role, CSAM shows an error (The ID neither matches any active Cisco User ID or outside ID, or User has re-validating status) but, it lets the customer give the Partner Internal roles with no problem (because they did, by mistake, we already removed those wrong roles).

1 Reply 1

Supriya Patel
Cisco Employee
Cisco Employee

Hi,

 

Hi,

 

Please post your concern using internal community - TechZone - https://techzone.cisco.com/t5/Smart-Net-Total-Care/bd-p/smart_services_sntc

 

 

Thanks,

Supriya