Hi everyone
My client is trying to review and accept the `Company Administrator Terms and Agreement` in the Cisco Services Access Management portal. He gets the same error every time he tries to accept the terms:
Critical error message An unexpected error occurred. You may use the browser Back button to re-try this transaction.
The information for this transaction has been forwarded to support team to investigate this problem. If you want to follow up to be notified when the situation is resolved, please open a case at My Cisco Workspace
- If you are not set up to open a case, click on "Add Module" and select Customer Service Central Module.
- In Customer Service Central, click tab for Open a Case and select General Inquires > Tool/Application/Other.
- When submitting the Open a Case form reference the Cisco Services Access Management (CSAM) user association or user role assignment error; Transaction ID 104973
He has already tried using multiple browsers, Microsoft Edge, Mozilla FireFox, and Google Chrome and he still get the same error. Thanks a lot for the help.
Nicolas.
