Hello,
I am going through the process of upgrading our CSPC Collector from 2.10 to 2.11. I have been following the 2.11 installation and migration guide.
I have the new 2.11 vm created and have successfully restored the 2.11 using the generated 2.10 .pbx file.
The next step of the 2.11 migration guide is: "For all services, delete the existing entitlement and readd the entitlement.
When attempting the step "telnet localhost 42606 -> username : admin , show_db_password and collect temporary pwd -> press ctrl + ] -> quit" I am not getting the temporary pwd i need to properly continue through the migration guide.
When entering the admin login password here, i get a permission denied response.
Any help would be much appreciated.
Thank you,